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We paid Ideal Exteriors in full to install a new roof on our home, and of course it came with a warranty. Just a few months afterwards, we noticed water coming into our attic and contacted the company. The phone rep kept telling us they were busy and someone would return our calls. This went on for weeks. No one ever responded to our calls. No one from this company ever came back to our house to even look at the brand new leaking roof. Never.
Posted: 3/09/2015 • Link to this review