i used ideal tree this spring to trim some dead branches off some trees in my yard. after the leaves came in i noticed that dan had missed a lot of dead branches. i called him and was told it was too late to trim them and i should get back to him in the fall. well its the fall and i've been trying to get him to call me back for 3 weeks. i even sent a certified letter asking him to call me thinking that might help. nope he's not calling back and now i'm sure he's not coming back. his initial quality was poor and he has very poor follow up customer service.
Posted: 11/04/2009 • Link to this review