We had a dedicated server with Ipower & they sold their unit to IHsystems. It has been 3 months & our site has been down at least once a week. Then on October 24,2008 it went down at 7:30 pm. We sent a support, the 25th we were still down so I called, stated would be up by 10pm on the 25th. Called on 25th, said would be up on 10am on 26th. Called 5 times on the 26th & told all day that it would be up in 10 minutes. Now is 7pm and site still down, been 48 HOURS AND STILL DOWN!!!! last time I called they told me to hold on that they would get someone to help me and they transferred me out of the company to some guys phone who had no idea what I was talking about. THIS IS THE ABSOLUTE WORST SERVICE, INCOMPITENT COMPANY I HAVE EVER DEALT WITH AND WE HAVE LOST THOUSANDS OF DOLLARS BECAUSE OF THIS! I want to know who is going to pay for the 48 hours of business lost? STAY AWAY FROM THIS HORRENDOUS, DESPICABLE COMPANY! if you have your website hosted there now, leave or you will get burned!!
Posted: 10/26/2008 • Link to this review