These guys are the best! I have four cars and they service all of them. When my Durango started needing more servicing, after 100K miles, Ralph said it was time to get a new car instead of pouring money into repairs. How many places do that? Not many! I trust their advice and had him check out our Envoy before we bought it. Two of my cars are imports and two are GMC, so they don't just work on imports.
Posted: 10/08/2012 • Link to this review
Did not tell me when to pick up my car, and did not have hours posted. When I came back two hours later, they were closed so I had to leave my car over night. Service is okay, but their price is fair and their work is good.
Posted: 4/30/2011 • Link to this review
# User Rating: 1 out of 5 stars by Amber 02/12/2009 I was ripped off of $2,300.00. All the work preformed at this shop had to be redone at another shop. The shop that redid the work called Import Master trying to get a refund for me since I brought them my invoice of what work supposedly was done. The owner of Import Masters refused to take responsibility for the work he DIDN'T PREFORM. I am currently filing a law suit against him and his shop. Me and my family, I later found out, where driving in a car with a wheel about to fall off. We could have been seriously injured or maybe even dead. Just to mention as well. After I supposibky got my car fixed it was having the same problems so I took it back in to get it checked. The owner of Import Masters looked at my car and said it was not the same problem and sent me on my way in my death trap. NEVER GO TO THIS SHOP!!!
Posted: 2/12/2009 • Link to this review