In 2009 we purchased a HVAC part from them that did not work. When we called about exchanging it for one that did work they refused and told us to call the manufacturer. We asked for the manufacturer phone number and the very rude woman hung up on us. We drove back to the store for the number and she still refused the number and told us to leave or she would call the police. ?? The owner came up to our car as we were making a call from inside our car and told us to leave or he would call the police.?? We didn't do anything to warrant this kind of treatment. These people are crazy and dishonest!! It was a $25 part!! We did get in touch with the manufactor and they are replacing it!! The also came out in 2008 and installed HVAC to our second floor. They left a huge mess, knocked up my walls with their equipment and didn't wear coverings on their feet each time the came in and left black marks on my carpet. They apologized and offered us a free vent but they did not offer to have it cleaned!!
Posted: 3/25/2009 • Link to this review