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I went with Inspectors to support a local company. What a disappointment they have become. They started off pretty good, but things got worse quickly. First issue was when the tech left some insecticide with me so I could apply it MYSELF as needed. Later that month I left a message asking for a return call and never got one. I called back and spoke to someone who said they were busy with an audit (not my problem!). A few months later we noticed lots of ants on our deck so I called to get an appointment and once again got no call back. Once again I was given some excuse when I called back, and I was told I would get a call back when the schedule was available. I had to call back AGAIN to finally get an appointment, and we are STILL seeing ants and roaches. I am switching to a better company next week. This is ridiculous.
Posted: 8/23/2014 • Link to this review
I am so very sorry that you feel as though you have been neglected by our company. Customer service is our #1 priority. All call back services are offered free of charge and we make sure our schedule can accommodate any call back appointments we might have. We are a small company and we absolutely take pride in our customers and the services we provide to them. If you could please provide your account number, we will be more than glad to come out and take care of your issue. We will also provide your next service free of charge to assure you that we do care about our customers and their satisfaction with our company.
Signing up with Inspectors Pest control was quick and easy. I actually could speak to the owner. They have been quite dependable and the free re-treatments gives me piece of mind. I have grown to trust them and others should too. Finally a reliable pest service that listens to instructions and gives me the attention we deserve. Thanks IPC!
Posted: 10/14/2011 • Link to this review
The tech came out and didn't know I had a previous inspection the day before. He found what the other company missed...TERMITES. I appreciated the precision of his inspection and overall knowledge he had. I let go of my other company and am now protected by IPC. They really did a wonderful job for me. They showed up on time and answered all of my questions.
Posted: 10/11/2011 • Last edited: 10/12/2011 • Link to this review
It's so hard to find companies these days that have genuine, attentive employees. 2 gentlemen came into my home and sat with me to review all of the concerns I was having with insects in my home. They pinpointed every single detail and reassured me that they could handle the issues that I was having. I couldn't have asked for a better company and will, most definitely, be a customer in the records of this company for a very long time. I would highly recommend this company to any and everyone that wants great quality service, from great honest people!!!!! 1000%!!!!!!
Posted: 7/02/2011 • Link to this review
We strive to provide "Spectacular Customer Service" to everyone. Thanks for the kind words! Jason Bigham-Owner
I just started using this company for pest control inside my home. They have treated along the outside of the house as well as inside. I have had some problems with water bugs and some ants and within a few days of the treatment all I have seen are dead ones. I also have three yorkies and this product has not caused them any problems. I am very glad that I have started this service.
Posted: 7/02/2011 • Link to this review
We will continue to keep those pesky water bugs and ants away! I have a small Schnauzer myself and use the same products on my home. Jason-Owner
I have had a great experience with Inspectors Pest Control thus far!!! Very responsive to any pest issues. Does both inside and outside quarterly pest control unlike most companies that only do outside. Would highly recommend!!
Posted: 7/01/2011 • Link to this review
We hire great people. And great people make great customers happy! Jason Bigham - Owner
We found termites in our basement and I was very concerned. A Inspectors Pest Control professional came to our house,he was well dressed, courtious and very professional. He explained our options with detail and confidence. They we able to treat our home quickly, with minimal interuptions to our daily routine. We hired IPC knowing they follow strong values and Honor God in all they do. I would highly reccomend Inspectors Pest Control to anyone with bugs or termite problems!! A++
Posted: 6/30/2011 • Link to this review
And you have a LIFETIME Warranty with a Retreat/Repair Guarntee!! Thanks again! Jason Bigham-Owner
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