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I gave this office two tries and now I have decided to find another primary care doctor. Dr. Duvall seems knowledgeable, except she did get irritated that I came to the my annual physical wanting an immunization. What happened is I called to request an appointment for an immunization. The receptionist said she would schedule a physical. I said sure, but I need an immunization as I will be travelling. I called back to verify that they will have the proper vaccine and the receptionist said the doctor will handle everything. I attended my physical and the doctor was angry that she never heard that I needed a vaccine. She said she doesn't run some universal healthcare, how would she know what vaccines I already had. I should have brought all my records, etc. I politely explained that I called twice in 2 weeks to verify that they had the proper vaccine and that they had all the necessary information. I was told she would handle it. In the end, I did not get the vaccine I needed. The doctor did get my vaccine records though. Also, when I did the annual physical, I had to urinate in an open Dixie cup without a lid and literally move two other people's urine samples out of they way in order to place mine in the metal receptacle box. I told the nurse that there were other peoples urine samples in the same receptacle as mine and she said "Oh yeah I'll get around to it". At least while I could see, she did nothing but gossip with another nurse.
Posted: 2/08/2016 • Link to this review
It's almost unfair for me to write this review because I've been a patient of Dr. Voswinkel's for so long, I'm like part of his professional "family". But I would be crazy to pass up the chance to talk about how wonderful a doctor he is. The two previous reviewers said everything so perfectly, I don't have to repeat them, but I will also add that Andrea is the GREATEST, and is polite and helpful, no matter how much she has going on when she takes your call. Eunice (and yes, I can pronounce like they do in Rep blica Dominicana!) is wonderful, also. She is professional, polite and pleasant whenever I talk to her on the phone or in person. And Dr. Voswinkel, what can I say about him... Everything the first two reviewers said, plus some. Oh, and he is my age, so hopefully he won't retire for another 20 years or so! Like my review title says, Ivy Falls Family Medicine is HANDS DOWN THE BEST!!!
Posted: 8/06/2010 • Link to this review
Very happy with Doctor. V. He listens to your concerns, without rushing through, so you do not feel like it is a "conveyor" of patients. Very professional, has extended experience in OBGYN. Does not prescribe unnecessary medicine. No need to wait 2m for appt. 2 thumbs up!!!
Posted: 10/05/2009 • Link to this review
It is very hard to find a doctor you like who also has an office staff that is competent and friendly. I have been to many doctors around the metro area and Dr Voswinkle is my hands-down favorite. His knowledge is current, his technology cutting edge, and his bedside manner outstanding. I have never waited more than a few minutes for an appointment, the staff works me in when I have an emergency, and he answers my questions thoroughly and patiently. Andrea is great with insurance, which we all know can be a nightmare. His nurses are professional and caring and you can tell that he appreciates and respects them. I've dropped my gynecologist and my kids' pediatrician and we all see Dr Voswinkle now.
Posted: 9/02/2008 • Last edited: 9/03/2008 • Link to this review
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