I I have used this service for a good number of years. My packages always arrived within the estimated time, which is an average of 10 business days. For very fast service I would use FedEx or similar services and pay the very high fees. Even those services don't guarantee the same service we get in the US. The customer service is excellent. A family business. Keep in mind that the people writing reviews here are mostly the angry people who encountered one problem. Happy customers normally don't come here.
Posted: 12/14/2016 • Link to this review
En todos los ANOS que llevo enviando GRAN CANTIDAD DE CAJAS CON ESTA EMPRESA, NUNCA HE TENIDO NINGUN PROBLEMA EL SERVICIO ES EXELENTE... Y QUE YO SEPA EN TODO EL TIEMPO QUE HE ENVIADO EN ESTA EMPRESA NO HAY SERVICIO DE 2 DIAS. UNA VEZ NECESITE ENVIAR ALGO PARA QUE LLEGARA EN 4 DIAS Y ME DIJERON QUE LOS UNICOS QUE ME PODIAN DAR ESE SERVICIO ES UPS, FEDEX O DHL, LOS PAQUETES DEPENDIENDO DE LA EPOCA LLEGAN ENTRE 1 O 2 SEMANAS MAXIMO.
Posted: 8/21/2010 • Link to this review
I sent a medicines by prescription with HIGH URGENCY DELIVERED, requested 2 days delivery, and the small package took 2 weeks in arrive to the address in Colombia. My family get the medicines from other country. Next time I will use a safe mail like UPS or FedEx
Posted: 8/09/2010 • Link to this review
Tengo bastante tiempo enviando paquetes con esta empresa. Generalmente los paquetes llegan mas o menos en el tiempo prometido. Algunas veces se demoran unos dias mas pero conociendo como funcionan los servicios en el pais de destino esto se puede entender. Salvo que uno use Fedex el cual es extremadamente caro este servicio es de lo mejor que se puede conseguir. Nunca se me ha perdido nada y nunca se tomo mas de 3 semanas.
Posted: 5/08/2010 • Link to this review
I sent 2 packages and it has been 30 days and the packages are still not there. I have called them and they kept saying that the packages will be delivered next day, and the next day they said the same and it has been a week. Terrible service. Now they are not even answering the phone! do not use them for anything!
Posted: 4/30/2010 • Link to this review