Do Not Use This Company for Dishwasher or Oven Repair. The repairman, Robert, shorted out the touch pad on our double oven; after that neither oven works. He also "guessed" that the pump on our dishwasher was broken; it was not broken; the only problem with our dishwasher was a kink in the discharge hose. At first, Robert acknowledged he had ruined the oven touch pad and said the company would replace it; he left and when we called him the next day he said we were being unreasonable and he would not be coming back to fix his mistake. At first, Steven Joseph of J & R Appliance said he would make good on the problem; then after scheduling a time to come to our home, he reneged and did not come out to our home saying he was "too woozey" because of drinking the night before. So far, J & R Appliance refuses to compensate us for their mistake so I am taking them to small claims court. Do Not Use This Company.
Posted: 1/24/2009 • Link to this review