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This plumber is extremely unprofessional, short tempered, and sarcastic. Charges emergency fee to show up and insult the customers issue and knowledge and then sights his expertise as the reason he has diagnosed no problem found. This plumber lacks respect for customers that do not look like himself and speaks and in a very condescending manner.
Area Stone Mountain, GA
Cost Less than $250
Date January 2018
Posted: 2/20/2018 • Link to this review
JK Plumbing Company is a 24 hour emergency service plumbing company. We do not charge "emergency fees", we provide free estimates and give prices before any work is performed in better efforts to provide complete customer satisfaction which is what we thrive on. JK Plumbing Company's technician did not exchange any monies with you nor were you given a bill from us. If you have been charged "emergency fees" from someone else I would recommend you contact them to get it resolved.
I apologize for any misunderstanding, but we received a work order from Atlanta Metro Rental, your home rental company, for backed up toilets. When the technician arrived he was told that was no longer the issue. Unfortunately, the technician can not do any additional work than what has been requested with out prior approval from the customer (Atlanta Metro Rental). When approval was not received for your additional requests, the technician could not do anything more and left.
Everything the touch ended up broken and leaked. Very disappointed. Tried to contact the office to fix the problem and just got a nasty email. I would not recommend them to anyone. I had to hire another plumber to fix all their work and the expected me to pay without the offer to correct the damage they caused.
Area Marietta, GA
Cost $250 - $499
Date April 2017
Posted: 4/18/2017 • Link to this review
Please be advised, the toilet that flooded your carpet was NOT worked on by our company. The other toilet you say was trashed was not removed by our company. We removed one toilet to replace the flange and did not reset it due to new tile being set and no grout installed. The toilet was still on site. The broken part of the faucet was left at your location we cut off the spout and threw it away. As for other leaks, we were not made aware of these. I will gladly schedule our plumbing manager and the plumber that performed the work to meet with you at that location to discuss your issues. 678-945-1100.
If you are looking for a dependable, reliable, plumbing company, look no further than J.K. Plumbing Co.Inc. I had purchased my home over a year ago and was having issues with my toilets backing up. I have dealt with so many plumbing companies that I have lost count and and the service that I received was horrible, none of the other companies diagnosed my problem correctly and I continued to have issues. After much prayer I contacted J.K Plumbing, I know have plumbers that I know are reliable and trustworthy. Levi and Joe came to my home and diagnosed the problem, they explained what they were doing and let me view what was going on with my sewer system. They got one of my toilets up and running the same day. My other toilet had more issues, but they returned got to the root of the problem and I am extremely satisfied with the work that has been completed. I would highly recommend J.K. Plumbing to anyone, they are honest, competent and very sociable. If I could give 10 stars, I would do that, that is how happy I am with my this Company. If I ever have any plumbing issues, J.K. Plumbing will be the company I will be contacting. Thanks again, Levi and Joe
Area Austell, GA
Date September 2016
Posted: 9/28/2016 • Link to this review
Last night my toilet got clogged up. So we plunged and snaked it and got nowhere. The next morning I called J.K.Plumbing, and they was out to access the problem in about an hour. Being a veteran myself it I don't have a problem going to the tree line. But, we have a ailing family member who we try to make as comfortable as possible. the plumber (Levi) was very knowledgable and sociable. He had the problem handle in no time. He also informed me how to prevent the situation. So many thanks to the J.K. Plumbing staff, and you guys will my first call in case of any future situations.
Posted: 3/01/2016 • Link to this review
I had a sink drain problem and a sick husband, I was in a real bind. They said they could be here in 45 minutes and they arrived exactly when they said they would. They fixed the sink in under 10 minutes and when I reached for my checkbook, they said no charge, that it was just a minor fix and they didn't even charge for a service call. Unbelievable ! That never happens, but it did today. Thanks J&K and Levi and Joe, two of the good guys ! I would definitely recommend.
Posted: 2/18/2016 • Link to this review
Had a leak from my upstairs tub that dripped throughout my downstairs living area. They came out, fixed my leak, made the least amount of holes possible and replaced the problem pipes. I have since moved, but will use them in my new home.
Posted: 11/17/2011 • Link to this review
Have used them four times in two years. They do good work, but the service isn't aligned with the price. Three of the four were great, but most recently we had some problems with scheduling. They were nice about it, but I'm not convinced that the prices are aligned with the service.
Posted: 6/23/2011 • Link to this review
I had a leaky hot water pressure valve. I called my heating and air company and they quoted me excessive parts and $$$ (over $600). I neighbor recommended JK Plumbing. I called and they were great! Quick service, friendly staff and very, very reasonable. They fixed the problem for under $100. I would recommend them without hesitation.
Posted: 10/13/2010 • Link to this review
I just bought a house and when I turned the water on, there were broken pipes. These guys were out there within 30 minutes and fixed everything. Even when additional pipes burst, they were still there and made sure the house was secure before leaving. The best part? It didn't cost an arm and a leg, very affordable, was expecting to pay much more! Stop searching for a plumber, you have just found your men!
Posted: 2/15/2010 • Link to this review
Our neighborhood suffered a lot of hail damage. Dan Egan, a salesman with KTM roofing, came out an inspected our roof. He found only one small hail hit and said that our roof did not need to be replaced because our trees had protected our roof from the majority of the hail. I appreciated his honesty and that he didn't try to sell me on a new roof that I didn't need. However, if I do need a roof in the future, then I will call KTM and ask for Dan Egan.
Posted: 11/06/2009 • Last edited: 9/02/2012 • Link to this review
I called J. K. Plumbing Co. about 12 noon and they were out to look at my leak about 1:30 PM. The guys were friendly and took care of the problem right then. I now believe I have a plumbing company I can trust to handle all of my plumbing needs.
Posted: 5/28/2009 • Last edited: 2/15/2010 • Link to this review
They did the work on-time, very professional, great rates. I trusted JK to re-pipe my home, and they took care of my new hardwoods and did minimal cutting of sheetrock to get the new pipes in. I would recommend them for any residential job. They exceeded my expectations.
Posted: 5/14/2009 • Last edited: 9/01/2011 • Link to this review
I needed a gas water heater replaced. Unfortunately, they don't make the kind of gas heaters I used to have,and we had to make the plunge on a tankless water heater. The guys from J.K. Plumbing did a great job from start to finish.
Posted: 3/28/2009 • Last edited: 2/15/2010 • Link to this review
I can not say enough good things about this company. I called J.K. Plumbing at 6:45 Saturday morning. Keith and Chris were here around 9:00 a.m. and had my water heater installed and ready to go by 11:30 a.m. Great service and prices. Very professional and knowledgeable. Thanks Keith and Chris for a job well done.
Posted: 3/07/2009 • Last edited: 2/15/2010 • Link to this review