Displaying 46-60 of 113
Matt came out to replace a coil on my air conditioning unit. Matt was polite and professional every step of the way. He kept me informed about what he was doing and why. Matt's approach inspired my trust in his work. The site was kept clean and neat. My air conditioner was cooling the house before he left.
Posted: 6/18/2015 • Link to this review
I just want you to know how grateful I am to Matt for servicing my AC unit. His professionalism was and dedication was transparent and I find it refreshing that he explained to me what he did. Hire more like him and have him train them. He knows how to connect his company with their customers that makes one feel on the same page. Thanks you for hiring such an amazing talented man.
Posted: 5/20/2015 • Link to this review
I rely on JR BOLTON to help maintain my aging system throughout the year. Everyone they send to my house is a quality professional that takes the time to make me a more informed homeowner. I am a savvier customer when I know how all my systems work and how to maintain them properly and their willingness to take the time to do this is what makes them so good at what they do. As a female homeowner, I feel more empowered to make decisions that create value or make my house more energy efficient. I am sure that someone can always beat them on price, but no one can match the quality service that JR BOLTON professionals provide. I've worked with many other Atlanta companies that purport to service homeowners, and I have found no one better.
Posted: 3/21/2015 • Link to this review
I recently had my fireplace serviced by technician, Marty Herrera, and found him to be quite knowledgeable his line of work. Not only did he take care of the problem, he also took the time to educate me about the problem regarding my fireplace and his process for correcting it. His explanation of the fireplace parts and safety use was very helpful. Marty is a valuable asset to J.R. Bolton and I highly recommend his service to any customer who is having a fireplace problem. Thank you, Shirley Quarles
Posted: 2/13/2015 • Link to this review
I have used J. R. Bolton for my heating and air maintenance and repair for almost 20 years. I couldn't ask for a better experience than what I have received from this company. They go above and beyond to make everything the way you want it to be and if it can't be that way then they tell you why and offer other remedies. Try them, you will be pleased with the quality of service.
Posted: 10/17/2014 • Link to this review
I can't express how impressed I am with JR Bolton services. Every technician I have met is extremely professional and helpful. They understand the science and physics of every aspect of heating and air. I wish my builder had not used the lowest bidder for original installation. Thanks to JR Bolton, my system is finally operating as it was designed.
Posted: 8/27/2014 • Link to this review
They arrived when they said they would. They took exhaustive readings before and after they installed my new equipment. They even dispatched additional manpower to the job which enabled them to install the equipment in one day on July 3 so that I didn't spend the weekend with no A\C. They were not the cheapest. But, they were competitive, and the quality of their work is worth a few extra dollars. I got to meet Jeff Bolton's son. I hope he takes over the business some day. He will be a high character man, just like his father.
Posted: 8/17/2014 • Link to this review
Detailed quality work by the whole team, Highly recommended for service and installation. Detailed evaluation of the service needed, identified options and followed through in every detail.
Posted: 5/30/2014 • Link to this review
Tankless water heater has never worked write. Outrageous fees ever time they come out. Service people are rude and just leave without finishing the work. One guy actually came out to do cleaning and maintenance and didn't have any of the tools to do it. Told us that he had to come back. This company is horrible.
Posted: 5/24/2014 • Link to this review
We've had great results from JR Bolton. You can schedule a particular part of the day for their visit. The technician who helped us, Marty, was so nice and he really knew what he was doing. He explained everything in detail. Fireplace now looks good as new.
Posted: 12/10/2013 • Link to this review
Have just bought a new home and needed to have the gas fireplace serviced. JR Bolton was recommended and I hired them. We had the fireplace serviced and also took at a maintenance contract for the heater/air conditioner. When the technician came to inspect and service the unit he noticed that there was significant damage to the motor. We then had them do a complete check of our house and they were absolutely the most through company I have ever come across. We have had the attic re-insulated and the duct work cleaned and sealed as well as a completely new ac/heater unit installed. When the service people were finished there was not a single speck of dirt in my entire home. Jeff himself came after the work was completed to check that it was done right and that everything was working the way it should. If you need ANY HVAC work done, I highly recommend that you use this company. You won't be disappointed.
Posted: 11/10/2013 • Link to this review
I've been with Jeff and the Bolton folks for years. They've always been on time, courteous, helpful and, best of all, willing to work with me quickly and financially when furnace/AC systems croaked or were flooded. Jeff even helped me with FEMA after my flood! My service today was just routine annual fall maintenance and it went smooth as silk (even though we're babying an old AC/furnace system in one part of my house)! P.S. I do wish they would add a senior citizens' discount program for those on fixed incomes.
Posted: 9/13/2013 • Last edited: 9/21/2013 • Link to this review
I often go by J.R. Bolton's store after work to look through his windows; I marvel and daydream about someday having a fabulous outdoor kitchen like they have. Top of the line merchandise, you won't believe it until you see it! Absolutely unique, but not so far off that you wouldn't picture yourself owning something. A beautiful showroom, I really am like a kid in a candy store...I love everything and I never want to leave! -N. Wren
Posted: 9/04/2013 • Link to this review
I had some minor yet disconcerting carbon monoxide leaks at my gas fireplace and water heater. Dario and David were extremely thorough in finding the sources and then testing ways to find solutions. We discovered that the water heater was a source of problems and I asked the team to see if they could install a tankless water heater the next day...which they did! They finished the work, retested all gas appliances and made other recommendations for some plumbing issues caused by other companies who I thought were good. Apparently they were not as good as David and Dario. Thank you guys! Well done. Val Lucas
Posted: 8/04/2013 • Link to this review