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PLEASE READ NOTICE:CHEAP&FAULTY GO TO ANOTHER DEALER You would think that the owner would be more patient in wanting to help his customers however this owner is rude, inconsiderate, and HE LIES TO GET Business. BE PREPARED: THIS OWNER has CALLED ME Brain Damaged & DUMB!! He has sold me a FAULTY vehicle with bad brakes and an oil leak!! When I first came to look at the vehicle it jHAD one dent in the back. We even test drove it the brakes WERE working just fine. I ASKED ABOUT THE DENT AND MILD FIXES WHICH HE ASSURED ME HE WOULD FIX IF I CLAIM THE CAR with a deposit. I AGREED & PAID A down payment (500.00). In the meantime I lost a family member and it was very hard to raise the rest of the funds. The owner DID NOT CARE & EVEN contacted me several times to warn me that my MONEY WILL be FORFEITED if I did not come and pick up the vehicle ON SCHEDULE (which he previously failed to disclose). <-<- I finally came back to pick up the vehicle with the remainder of the funds and I noticed that there was another dent on the vehicle and the brakes were squeaking. I asked him about the current dent and he LIED STATING THAT it was there the last time. I ASKED IF IT WAS THERE LAST TIME WHY HASNT IT BEEN FIXED? He stated with GREAT confidence that he definitely did then got agressive Saying that he has "customers that spend MORE" therefore its all he can do; with his behavior I felt I was forced into an agreement which I could not go back on. Pls dont make the same Mistakes!!
It was later admitted to me that the DEALER FREQUENTLY DROVE THE VEHICLE prior to me picking it up. THIS CAME TO ME AS A REALIZATION THAT THE DENTS AND SCRATCHES WERE PLACED THERE BY HIM only AFTER I Was coerced into making a DOWN PAYMENT. HE ALSO HAD THE CAR INSURED &DID NOT TELL ME So WHEN HE REMOVED THE INSURANCE I WAS FORCED TO PAY A PENALTY & HERES THE CATCH : the dealer placed my PREVIOUS ADDRESS in the system to throw off the letters informing me of its insured status!!
Area Duluth, GA
Cost $10,000 - $14,999
Date January 2011
Posted: 3/09/2017 • Link to this review
I searched about a month for an affordable buy on a used Nissan Leaf. Made an appointment to see one at an area dealer based on their web inventory. My wife and I went and waited in the showroom for about an hour for them to bring the car up, when they finally told me they couldn't find it! The next week, I went to another area dealer to try out an advertised Leaf, after confirming it was in stock. An associate rode with me on a short test drive. The usual BS started when we spoke about price. The advertised price didn't include dealer "prep and documentation fees", an additional $795. And the associate had to leave and discuss with the manager anytime I made a counter offer, so I just walked away. I didn't have any of this nonsense in dealing with Ray at JRS. I was fortunate to find his website with several Nissan Leaf models to chose from. I found a 2015 Leaf with low mileage and a good price. Ray was quick to respond and answer any questions I had when I inquired about the car. He was upfront about any minor imperfections as well as positive features. The price advertised was the price it sold for and no additional fees were piled on. Ray sent me additional pictures of the car and had the paperwork for purchase to me the same day (on a weekend). On the next business day I simply transferred funds to purchase the vehicle into JRS Autobuyers' account and Ray confirmed shipment to NC at under $200. The car was in my driveway 2 days later and is just as promised. Thanks.
Posted: 1/17/2017 • Link to this review
I have never met Ray. Still have not met Ray. But I have a world of respect for Ray. Two weeks ago I was looking for a good buy on a 2015 Nissan Leaf. I found my car listed at JRS-Autobuyers and called. Ray seemed rather low key. He sent me photos of the car along with the Carfax for it as well and his assertion that it was a clean car and that everything was functional. He told me the price was firm, no room to dicker. He told me simply it would not cost more than $400 to ship the car to me here in Ohio. I should send him purchase price of car, no BS upcharge for title work like most dealers charge. I arranged ACH from my bank into his account. When he saw funds he loaded car and 2 days later I watched it unload today, here in Bowling Green, OH. Car is every bit as nice and clean as Ray told me it is. Oh, a very nice, unexpected surprise for me, Ray included a, no charge to me, Georgia temporary tag so I could drive it here in Ohio until all the paperwork gets finished! Thanks for such a smooth transaction Ray!
Posted: 1/11/2017 • Link to this review
My wife and I highly recommend JRS Auto Buyers! Ray and Tess made sure we got the best deal possible on our 2015 Nissan Leaf. They're very professional and provide outstanding customer service! We absolutely love our car!
Area Alpharetta, GA
Cost $10,000 - $14,999
Date October 2016
Posted: 11/30/2016 • Link to this review
Ray Strack was very helpful and knowledgeable of the truck we bought. I appreciate all the help that was offered in order to get this business truck. Thank You, Michelle Baughman B&B Site Development, Inc
Posted: 5/31/2016 • Link to this review
Purchased a 2010 Sebring Convertible from JRS Auto Buyers. The car was very clean and in good shape. I flew in from Chicago and Ray picked me up at the MARTA station. I bought the car that day and drove it back to Chicago later that week. The car ran perfectly for the 800 mile trip home. I would recommend JRS if your looking for a used car.
Date April 2016
Posted: 5/16/2016 • Link to this review
We bought a 2014 Smart Car from JRS and it was a great experience. The car was exactly as advertised and the process was actually enjoyable. No drama and nothing hidden.
Area Cumming, GA
Cost $5,000 - $9,999
Date May 2016
Posted: 5/16/2016 • Link to this review
I came in and purchased a 2011 chevrolet express!!! I test drove the car i loved it and the price was fair! The staff was very helpful in assisting me with trying to meet all my needs and answer any question or concerns i had in the process. Ray is a very fair and honest guy and its something that i truly appreciate when im spending my money. After looking i came back in the next day and purchased the vehicle and when i walked in paperwork was ready for me to sign. He made me feel very comfortable i wasnt rushed and the transaction was very smooth. They are a great!!! Im in the process of purchasing another vehicle so i will be back to jrs autobuyers to get a car again...thank you ray and staff!!! See you again soon!!!
Date May 2016
Posted: 5/13/2016 • Link to this review
A crazy day, but Ray and his team worked to make it a good one. I traveled 1.5 hrs to see a Jeep they had on the Internet after calling Ray. When I got there, the door was locked. I called Ray and he explained that it was his day to go car shopping and his assistant had a flat. He directed me to the back where his detail man got me the keys and went back to his job. I actually liked this because I was free to examine the Jeep unattended for as long as I wanted & took it for a test drive. It was in good condition and reasonably priced. I returned the keys and went to lunch. When I returned, the nice young lady at the front desk was there. She helped get everything in order and apologized for being late. I understand, life happens! I needed a ride later back to the dealership b/c my wife had to leave me at the bank to pick up the kids - they gave me a ride! I'm satisfied with my vehicle & the price I paid, and I'm very satisfied with the service I received! Thank you, JRS!
Area Tyrone, GA
Cost $5,000 - $9,999
Date March 2016
Posted: 3/29/2016 • Link to this review
I helped my retired father purchase a Nissan Leaf S from Ray, and the experience was very smooth. We located the car online, and I was able to get an Atlanta relative to swing by for a test drive. We were nervous about purchasing a car sight-unseen, but the car turned out to be exactly the way it was reported on the JRS Autobuyers' website. Throughout the whole process, Ray was great about returning calls and savvy at using text messages and emails. Once we purchased the car, Ray had the car picked up and delivered to us in the Asheville, NC area. I had searched online for services that could do this but they were much more expensive than the one Ray found, so his expertise saved us a couple hundred dollars. My father has been driving the car for about a week now and is very happy with it. I would certainly buy from Ray again and would recommend him to anyone.
Posted: 3/06/2016 • Link to this review
I'm going to forgo my $25 Visa gift card for a positive review that people receive from JRS and write about my less than stellar experience. I purchased a 2014 Hyundai Sonata from Ray. I noticed an issue and he said he is going to take care of it before I pick up the car. I was told by his assistant that he ordered the part needed to fix it. I arrived with the check after-hours on a Friday and his mechanic handed me the keys of the car. I drove less than 2 miles before the car broke down. I contacted Ray immediately and he exactly described the issues I was experiencing with the car. He then said that he had the ordered part still in his car. He never fixed it! On Monday he told me that the car was having a different issue and the engine sounded like it was about to die. To make a long story short, he never fixed the car and left me with a lemon telling me that I purchased the car "as-is" and that I should have known better. After he told me that the car isn't driveable anymore, he also drove it himself off the front of the building where he conducts business and abandonned it on the side of the road with the keys inside. He said he didn't have room for it even though when I had it towed all parking spaces were empty. You decide if you want to buy from someone like that...
Posted: 2/29/2016 • Last edited: 3/02/2016 • Link to this review
JRS Auto buyers is an amazing place to find nice used cars. They show you the car fax right up front and all the maintenance that has been done on it. They are super friendly aND very helpful. 10/10 would recommend to anyone looking to buy a car.
Posted: 2/09/2016 • Link to this review
Come from Augusta ga 3 hrs away to buy and worth the trip very happy with my purchase and I will come back and buy another one from him he is been very very nice very honest very good to work with and I'm even looking at my second one nowif anyone wants to buy a car or a truck this is the guy to go look at he will treat you right go see him get a good car get a good truck that's the man to see.
Posted: 5/15/2015 • Last edited: 5/21/2015 • Link to this review
I was very satisfied with my first visit to JRS auto because they gave me a wide price range of nice looking used cargo vans to choose from. They gave me a car facts print out as well. I will certainly buy from them again.
Posted: 5/05/2015 • Last edited: 5/21/2015 • Link to this review
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