I have been going to Jackson Hewitt for many years just to see Theresa Koper. She is the manager there! I have had many people help me to file my taxes every year, she is the most honest and dedicated! After working with her I will never go to anyone else! She is the best in CT!
Posted: 10/19/2010 • Link to this review
I needed to respond to an IRS amendment to a previous tax year that claimed I owed money on what was overall capital losses on the fiscal year for my stock trading account. Since I was busy, I wanted to just throw the task at a professional. I contacted Theresa Koper and explained my situation, then went down to her office with a copy of all the paperwork necessary for her to do the job. The first thing that made me suspicious was her request that the fee be paid in cash. The following day I get a call from Theresa telling me that my taxes are done and ready. "Oh and by the way, it's going to cost $200 now" she tells me. After inquiring why, I was told that "a supervisor" came in afterward and corrected the fee to the higher amount because $150 was only for people who electronically filed with Jackson Hewitt. She then tried to tell me that I actually made money and owed the IRS $75 for $500 in capital gains. The actual figure is roughly $1200 in capital losses. I don't know what this lady was trying to pull but she didn't get to scam me and I took my business elsewhere.
Posted: 7/01/2010 • Last edited: 10/19/2010 • Link to this review