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It has been such a pleasure dealing with Jim Ellis VW over the years for my automotive fix, thanks to Phil Coleman and his honesty and integrity throughout the sales process. I first met Phil when I purchased my first Passat from him in 1997. I was so impressed with the way I was treated at that time. When my parents were in the market later that year, even though they lived in Virginia, I went to Phil to arrange the purchase of a Passat for them. My folks have purchased a total of 6 VW's from Phil and won't consider dealing with anyone else. I guess this pales in comparison to the 21 VW's I've purchased from Phil over the years. He is passionate and knowledgeable about the product, and his main focus has always been to find the car that I would be the happiest with. I guess the fact that I work next door to another VW dealer in the area, yet choose to drive the 20 miles or so to Jim Ellis for my automotive sales and service needs, says it all. I expect the best at Jim Ellis and that's what I get.
Posted: 9/27/2010 • Link to this review
What a great experience buying from Jim Ellis Audi...Reggie in sales was professional, honest and extremely knowledgeable. When we brought our car in for the 15,000 mile service, Chris, our service advisor, went above and beyond what we expected. Great job to everyone at Jim Ellis Audi.
Posted: 9/21/2010 • Link to this review
My recent purchase of a 2010 Jetta was not only a positive, but a pleasant experience. Jason Reeves and Jane Wormald accorded me outstanding customer service--they were extremely capable, courteous, helpful and fair, qualities which I perceived as cornerstones of the family-owned Jim Ellis dealerships. I think JE professionals are very good at selling cars. The bonus is that they do so honorably. Jim Ellis VW will be my choice from now on.
Posted: 9/20/2010 • Link to this review
"Chris was very helpful in the purchase process. He was very cordial and patient - limited pressure for a sale. Made the pickup process very convenient and quick. I would recommend the dealership in the future.--Pete Fortugno"
Posted: 9/08/2010 • Link to this review
I Love my Tiguan!! This is a vehicle I have wanted to own for a while. I was waiting for the right one to come along. Mike found it for me and called me right away! It seemed too good to be true but I trusted Mike's judgement. I bought the vehicle with out seeing it and I do not regret it. This is a lovely vehicle. Thank you Mike!!! Michelle Martucci
Posted: 8/02/2010 • Link to this review
I would just like to say that Phillip Bartolacci gave me the best service I have ever received. He was incredibly helpful, kind, and friendly. As a consumer, buying a car is a big investment, and there are usually headaches involved with dealing with the salesman at car dealerships. Phillip was not like the typical salesmen I have dealt with in the past, and for that, I am so grateful. He was NEVER pushy, always honest with me, and answered every question I had. Overall, I am very pleased with the service and will definitely contact him when I purchase my next car. Thanks! -- Angela Lee
Posted: 7/21/2010 • Link to this review
Mr. Ellis, Kenneth was wonderful to work with. He was intuitive about our wants and needs, and proactive. We were mentally prepared to buy, but you were our first VW dealership we went to, so we hadn't even looked around. The service was great, Kenneth was sincere and it just felt right. It was great to have the available computer to obtain insurance for the car on the spot. I honestly drove off with a big smile on my face. Zero buyer's remorse. Jim Ellis dealerships will be our first stop for any car in the future. We will be buying another one this year, so we will be back. Thanks for the experience! D Hume
Posted: 5/01/2010 • Link to this review
I f your looking for an Audi, this is the place to go. I couldn't wait to get into my new Audi b/c of all the commercials and the day finally came. I just wish I could have met Jim Ellis himself :-(,
Posted: 4/19/2010 • Link to this review
I am very pleased with the effort by your service staff to rectify the problem with my 2008 EOS. Wind noise through the drivers side window has been an ongoing irritation since I first purchased the vehicle. You had looked at it twice before and made an improvement but it still persisted. I brought it in most recen3tly to get it fixed "for good." You kept the car for over 2 weeks but its fixed! I especially appreciate being provided a loaner vehicle during the repairs. When it's time to replace the EOS, I will remember this fine customer service and will try to stay in the Jim Ellis family. Thanks to Lisa and the service staff for their hard work and follow-up.
Posted: 3/09/2010 • Link to this review
I have bought 2 cars from Jim Ellis VW. The few times that I have brought them in for service I have been impressed with the knowledge and customer service level of the service representatives. They truly seem to care about what is happening with your vehicle and see that it is fixed properly the first time. So many dealerships seem only interested in making a sale. At Jim Ellis VW, they are concerned about keeping you a satisfied customer and seeing that you remain a customer of their dealership for the long term.
Posted: 2/27/2010 • Link to this review
"Rick Fortnam is always terrific making sure everything ordered is completed. Car was perfect and returned freshly washed. I also needed a new battery in my Porsche key and Mike Kureg replaced it for me. What service, two brands, one place! I made the appointment through Rachel Durham. She is always friendly, efficient and professional.-John
Posted: 2/23/2010 • Link to this review
Since 1971, we have been proudly serving customers from all over the metro Atlanta area, including Decatur, Marietta, Dunwoody, Roswell, Stone Mountain, Alpharetta, Cobb, Forsyth, Gwinnett, Fulton, and Dekalb from our convenient Chamblee location. We're just inside I-285 off of Exit 31A, at 5901 Peachtree Industrial Blvd.
Volkswagens are some of the most loved cars out there. Our customers are without a doubt the most loyal and proud drivers. They're quick to point out that Volkswagen is.. spelled Volkswagen, not Volkswagon, as many people may think. Our name comes from the German words volks for people's, and wagen for car. Hence, the People's Car!
Atlanta's New Volkswagen Car Dealer
For the largest selection of Volkswagen cars in Atlanta, Georgia, visit Jim Ellis Volkswagen. Our inventory is stocked with the 2008 / 2007 models including the Volkswagen Touareg, Eos, Jetta, New Beetle, Passat, Rabbit and the GTI. Be on the lookout for the 2008 models, including the R32, the Jetta wagon, the redesigned Touareg and the all-new Tiguan! Please browse our inventory online where you will find a variety of Volkswagen vehicles from which to choose.
Used Cars, Loans, Leases and More!
We also have a selection of used cars for our Atlanta area customers. All of our pre-owned autos undergo a thorough inspection by our expert ASE-trained mechanics. We offer some great Certified Pre-Loved Volkswagens that offer style, savings and fuel-efficiency. So visit us and take a road test with any of our used cars at our Atlanta dealership.
Jim Ellis Volkswagen of Atlanta's finance department is available to answer any questions you have about getting an auto loan. You'll also find a large inventory of Volkswagen parts and a helpful and talented team of mechanics ready to handle your repair needs.
If you cannot find the car of your dreams in our inventory, let Jim Ellis VW help. Simply fill out our no obligation CarFinder form and we will gladly let you know when a matching vehicle arrives at our Atlanta Volkswagen dealership. If you'd like to view a car in person, visit us at 5901 Peachtree Industrial Blvd., Atlanta, GA. We look forward to serving you soon at our Georgia car dealership!
GREEN CAR OF THE YEAR - The Jetta Clean Diesel