We bought a home in which Jim's tiles did all of the remodeling tile work. Within a short time, as it turns out the shower pan was leaking. But because of the location and size of the leak, we didn't notice until it rotted the concrete board enough to leak into the garage below. We call Jim to fix the issue, but he told us it was not his problem and that he would have to be paid to even look at it. The next day he cancelled completely, stating he could not be impartial. Be wary of this company, the work looks good but they don't stand behind it.
Posted: 11/25/2011 • Link to this review