Dr. Jay Singh is the doctor to whom I was referred. He was very thorough and had a great manner about him. I don't think I could have been in a more capable surgeon's hands. That being said, the office staff, unfortunately, is slow to return calls, is arrogant and rushes through phone calls. They could use some customer service skills training.
Posted: 7/07/2006 • Last edited: 1/02/2008 • Link to this review
The office staff was very professional and caring in explaining the need for my completing required paperwork and checking with my insurance company to determine whether I had proper medical coverages. The Doctor was kind and professional in explaining the treatment required including possible glitches during the procedure, how many similar procedures he had performed, and his overall success rate. His manner of dealing with me was superb and got me in the proper frame of mind to undergo the procedure. I had previously visit this office, and arranged for the same Doctor to operate on me about six years ago for a different problem. I highly recommend Piedmont Colorectal Associates.
Posted: 11/04/2005 • Last edited: 1/02/2008 • Link to this review