I have frequented this Salon on and off for the past 5 years. They are not my favorite and I have moved so not always on the top of my list. Being I had a Business appointment in the area today I stopped. As soon as you enter a man yells from a table ( I could not find the body to the voice for a second) "what do you want??" I answered and he said a few minutes. He waved me over within 15min and than began to give me a hard time about my nails. Who did these? Where do you go? Why are you here?? Sorry I was in Italy for a month and did not have them done...isn't that why this business is there? He was extremely rough and than went into a lecture of why did I go somewhere else?? Well I did tell him he was rude, his behavior horrible and he should not have a Walk In Welcome sign as he only wants customers he feel is up to his standard!!! He is a rude, arrogant, business person who know nothing about customer service. I remember years ago telling my friends and golf buddies about this place, I will remember to tell them the customer unfriendly place it is now. There are lots of nail salons no one needs to be treated like this
Posted: 1/02/2013 • Link to this review
I waited a long time, didn't mind that so much. But the people working were not friendly! Didn't feel welcome the man there talked and talked to his young customers... I felt like I was in the way.
Posted: 5/31/2012 • Link to this review