Ken Colson's latest schtick is this grout and granite sealing company. I fell for it because their salesman, Scott, told me repeatedly and clearly that there was a full warranty. "Just call us", he said. Well - several thousand dollars and a few months later, there was a stain. When I called Ken Colson, he told me there was "no warranty" and said "there's nothing [he] could do". And it was clear that he was very comfortable with the situation. He clearly had been through this before, and avoiding his promised warranty was nothing new to him. No warranty, no help, nothing. I believe this outfit is a true scam. There are many more reputable places. Do not waste your time.
Posted: 10/12/2014 • Link to this review