If you take nothing away from this -take your business elsewhere. I brought 4 brand new dress shirts in for cleaning and pressing. I picked them up to find all 4 shirts were basically ruined. All of them had grease/stains, scorch marks from pressing, and were covered in garment lint and hair. When I returned with the garments they initially acted like nothing was wrong. After a while they agreed to spot clean them to remove the stains and scorch marks. I told them that this would not work, but they assured me it would. Well 2 hours later we had essentially the same situation. I stated the garments were ruined and needed to be replaced and they agreed (wife and husband owners). When I returned with the new shirts and receipts the owner (husband, wife was supposedly not there) acted as if nothing had happened, had re-cleaned the shirts and get this thought I was going to pay him again. The re-cleaned shirts were no better than they were the first time. He adamantly refused to pay for the new shirts. When I refused accept the shirts and told him he needed to honor his word to replace them he began yelling, screaming and making threatening remarks. He said he was going to call the police, which he did. He had the idea that they were going to arbitrate in his favor. After the police lectured him and left he went back the yelling and screaming mode. It was obvious this was going nowhere so I took all the shirts and left. As stated earlier, this is a business to stay away from.
Posted: 2/07/2010 • Link to this review