I searched the state for a waterproofing company that had a focus on waterproofing and found Keller. Ryan Keller met with me in person, we discussed the issues, and walked through the exterior and interior of my property. Ryan spent an hour measuring, inspecting, and writing up a diagram and quote for the work. After reviewing the plan and learning about their lifetime guarantee, I hired Keller Waterproofing. On day one, Jim, Ryan and crew showed up on time (a 2 hour drive from my house) and got to work. The team was awesome. The workers were respectful, Jim and Ryan communicated with me along the way, and they worked harder than any contractors I have ever hired. They dug a trench around the exterior of the foundation, installed a membrane system, channeled water to a central location, and strategically placed a pumping system under my slab to move the water. The results were better than I could have imagined.
Posted: 5/19/2017 • Link to this review
We have used Keller for two projects at our house (5/14 and 5/17), working closely with both Jim and his son, Ryan. Their communication is great and their crew works long hard days. They take pride in the product they sell and provide. They most recently fixed a foundation/water issue at our home, patching a large horizontal crack and leaking sewer pipe and installing a drainage system to decreased the amount of water reaching the foundation. They made sure the job was done correctly, returning multiple times without hesitation to troubleshoot and correct the problem! They are polite, fair, and honest people! I feel relief to know the issue was fixed by them because they stand by their word and work! I would highly recommend them to anyone in need of the services they provide!
Area Auburn, MA
Date May 2017
Posted: 5/15/2017 • Link to this review
Keller installed French drains in our basement 5/11/15. They did a fantastic job. They were the most hardworking crew I have ever seen. They worked 12 hour days and made sure everything was covered as to not get dust everywhere. They made sure everything was cleaned everyday before leaving. Our basement was very rocky and they had this very hard job completed in 4 days. To top it all of, they were the lowest bid. I can't tell you how happy we are to know we will never see water in our basement again! I highly recommend this company!! I wish all companies held the professionalism of Keller Waterproofing! Thanks Again for a job well done!
Posted: 5/19/2015 • Link to this review
Both Jim Keller and Ryan Keller were a pleasure to work with on my home water drainage problem. They installed a French Drain on the side of my house and patched several foundation cracks. After a lot of research, I found them to have the best solution in the marketplace. They have great communication skills and walked me through the entire process. They did everything that they said they would do. I highly recommend them.
Posted: 10/27/2014 • Link to this review
Jim was very responsive and knowledgable about contributing factors inside and outside of my house. Ryan and his crew were very professional and worked hard to finish the work in a timely fashion. I can't really say much about how the cost compares but considering everything I got done it seemed like a good price. Basement seems dry after 2 days of ridiculous rain!
Posted: 10/23/2014 • Link to this review
Ryan Keller and his team did a phenomenal job. His team worked very hard and had a great knowledge. He also thoroughly explained the process. I am very impressed with the results; careful, clean, neat, and very professional. I highly recommend his work to anyone that is looking for a solution to a wet basement.
Posted: 10/08/2014 • Link to this review
Before finding Jim, I used another company (DryZone) and unfortunately it was a big waste of money and time. My problem was worse after they left. Luckily, I found Jim. He came out and immediately and starting pointing out all of my issues. It was great to see someone take charge and know how to fix the problems. Dryzone just wanted me to sign up for annual maintance check ups for my sump pump and complained that to fix the problem would be difficult and costly. Jim noticed immediately that downspouts were too close, the grading was bad, and the bulkhead was a leaky mess. Jim, his son Ryan, and the rest of this crew were excellent. Ryan really took time to explain everything that was happening and was such a hard worker. Jim is so responsive and even came back to address small issues that came up after the work was done. He stands behind his lifetime warranty. Just a great experience.
Posted: 4/01/2014 • Link to this review
My porch was settling over time and had settled over 3" and major grading issues - my house is lower than the street and water was pooling up next the foundation wall. Mr. Keller himself (not a mere sales rep) came out to inspect the porch and the bulkhead and pointed out all the issues without me mentioning anything about it. Other companies overlooked most issues - which I think is a lack of experience or integrity on their part. Apparently the downspouts unbeknown to me had eroded the dirt and caused it to settle. I had water pouring through the wall where the bulkhead connected to the basement wall. I used to have to stand guard and shop vac water pouring in during heavy rains often for hours. Mr. Keller installed piers to support my front porch and re-sloped my front lawn. Mr. Keller sealed my bulkhead from top to bottom from the outside. Water is no longer pooling in front of my house, the porch is supported and no longer pulling away from the house damaging my foundation wall. No more water pouring through the bulkhead- and he gave me a Lifetime Warranty to boot! I am so relieved and grateful to Keller Waterproofing for doing an outstanding job and addressing all the issues. Mr. Keller was more professional than other companies with his presentation, explained everything in detail whereas other reps couldn't, his proposal was complete, his crew left my basement spotless. I am extremely pleased with the quality of the work.
Posted: 2/20/2014 • Link to this review
I had flood issues for years: my basement flooded over 12" of water when it rained; it's bone dry now, thanks! I highly recommend Keller Waterproofing - they were on time with the work and answered all my questions; hard working group of people, excellent job!
Posted: 1/11/2014 • Link to this review
I do not recommend Keller waterproofing. He made many guarantees that he did not follow through with and is not at all communicative with status updates. He did not keep the timelines for starting and finishing that he promised and was rude when I asked for more information. There are other more responsible companies out there if you are looking for waterproofing work.
Posted: 7/18/2013 • Link to this review
I have a house that was built in 1958 with a fieldstone foundation and water was seeping through cracks and holes in my foundation. I was looking for a company that could address the repairs from the outside. I met with the actual owner. Keller waterproofed my basement from the exterior. I was impressed with the quality of materials used and the workmanship /installation process- a top quality system. The employees were very courteous.Great job!
Posted: 8/12/2011 • Link to this review
I called Keller Waterproofing and Foundation because of some residual mold issues along with some severe cracks in my crawl space and throughout my basement. Jim Keller, the owner, answered and addressed all of my questions and provided me a free estimate. The estimate, compared to other companies I had out, was very reasonable. They worked diligently to complete the project in a timely fashion. They returned our phone calls and thoroughly answered our questions as work progressed. From beginning to end their entire team went above and beyond our expectations. For anyone considering improvements and repairs to their home's foundation, I highly recommend Keller.
Posted: 7/18/2011 • Link to this review
I recently purchased a 45 year old home (2007) and discovered that I had a large crack running across my walls and floors in my basement. When it would rain, water would seep into my basement through the large cracks. At the time, I used the extra space for storage. All of my possessions were damaged from the rain and began to emit a musty odor. Because of the mold, I had the toss everything out because of the health dangers that come along with mold. I called Keller Waterproofing and Foundations and Jim Keller, the owner, gave me an estimate. The estimate was very reasonable and I was very impressed with the knowledge and experience Mr. Keller possesses. Additionally, Mr. Keller presented me with a portfolio that contained several pictures of his work. They started the job almost immediately and finished the job within 3 days -- 3 days before what Mr. Keller estimated for the job to be completed. They installed an interior drainage system, completely different and more advanced from what other competitors suggested for an interior drainage system, in my personal opinion. They installed a sump pump with a battery backup system as well. It's approximately 4 months after Keller Waterproofing finished the job and I haven't had any leaks at all. I can finally sleep sound and assured that the problem won't come back again. I'm proud to say that I would refer this company to anyone whose lives are obstructed by basement leaks and foundation issues. Thank you Keller Waterproofing!
Posted: 7/14/2011 • Link to this review
n 2008, i had several companies in the massachusetts area come out and give me estimates on my basement. they could not answer any of my questions or concerns regarding my structure and my structural issues. Mr. Keller from Keller Waterproofing and Foundation looked at my foundation and recommended to resurface and reinforce my stone foundation which was built in 1864 and was completely crumbling. Stones were falling out in the wall, and I was extremely concerned. Mr. Keller informed me that this kind of job, including waterproofing, is something that Keller Foundation deals with frequently. I had a terrible smell in my home and I had over a foot of water on my floor after rains. After Mr. Keller and his crew completed the job, my structure is completely stable and the moldy smell, the leaks I've previously had on my floor and walls are completely dry. Mr. Keller had the solutions to my problems. thank you so much for the great job that mr. keller and his crew did.
Posted: 7/13/2011 • Link to this review
Keller Waterproofing did a great job for us. I appreciated the attention they gave to completing our project in a careful, prompt manner as though "it were their own property". I also wanted to comment on their willingness to help with our water heater! I would have had a mess without their chipping in to save me!
Posted: 4/15/2011 • Link to this review