|Kudzu Category Sponsors|
The owner of this company feels no obligation to honor his appointments. He'll make one with you and then if something bigger and more money comes along he'll throw the job to the wind and leave the customer waiting without a word that he is not coming.
Posted: 6/04/2013 • Last edited: 6/05/2013 • Link to this review
Tim Kellum seemed fine when I bought the A/C unit last spring. But when it stopped working this year trying to get him out to honor the warrity & fix it was so frustrating that I had to get someone else. Refuse to answer his phone or return calls.
Posted: 7/03/2012 • Link to this review
Payed a fee for a leak test which yeild no real results. Guy claimed he has never failed at this. Oh well first time for everything. Then stated he would replace my lineset for a price oneday. Then the next day he had a change of heart. To date i have not heard from TIM and i'm still HOT. Thus far he has shown me that he is very UN-KNOWLEGDEABLE and UN-PROFESSIONAL.
Posted: 5/25/2012 • Link to this review
Tim showed me (not just with a voltmeter) what was wrong with my AC unit. He gave me a price that was less than half compared to the big name competition. I watched him the whole way through (he explained exactly what he was doing during every procedure), and it was plain to me that he went the extra mile. My AC is working, and I still have my original unit. I am lucky to have discovered Kellum, very lucky! -Raymond
Posted: 5/24/2012 • Link to this review
After using the same company for over 5 years, it was very refreshing to have someone to come in and tell me what was really the problem and fix it without the nickel and dime approach. Tim is very knowledgeable and does great work. I have used them for the past two years and I am very satisfied with the service they provide.
Posted: 7/26/2010 • Link to this review