Choosing this daycare was one of the worst decisions I have ever made. My sons teacher Jennifer was great. She was wonderful and very friendly. But the Owner of this facility is as shady and unprofessional as they come. They lost my sons tuition for an entire month..then demanded payment of the money that they lost. She then told me that they "left a note for me on the door" about it and they assumed I had gotten it. I drop off and pick him up my son at the same time everyday. NO ONE approached me about this "missing tuition" until an entire month had passed and late fees were added on. She told me I owed $700+ or they were going to unenroll my child. Come to find out that the money order that had been lost by them was CASHED! I gave the facility a copy of receipt for the money order and I am now trying to get the refund for the money I worked so hard for. The owner was incredibly rude and just kept saying that she "is Kids are Kids" and "she didnt lose the money order"..even after I provided proof that it was fraudulently cahsed. I told them to check the cameras - guess what? There arent any cameras in the entire facility either! Not even at the front door where children are being picked up! Ive never dealt with a situation like this in my life and Ive worked at 2 daycares. My child was also playing in an unattended room on 3 seperate occasions when I picked him up and they quickly tried to make it "look" like someone was watching him.DO NOT PUT YOUR CHILD IN THIS FACILITY
Posted: 9/20/2011 • Link to this review
At first I thought that this place was an alright place to send my kids. My cousin worked there and my little sisters also went there, so sight unseen I thought I would give it a try. Wrong! It went from ok to worse real quick. The owner/director is a smart arse! She is truley phoney. She seems nice at first,then turns condescending making rude comments. My daughter had a busted lip when I picked her up. No one could tell me what happened, even the director acted as if she didnt notice anything nor did she question the teachers. At that point I had enough. The staff turnover high, about a different teacher every two weeks, the place is run down, the teacher child ratios are high, even higher than state limits my cousin complained so she didnt work there that long. I wish I talked to her earlier.
Posted: 9/17/2011 • Link to this review