The new owners are horrible, they refused to pay me for items that sold because I have them a bad review. Then she lied about it. Very dishonest. They have their friends writing reviews to boost scores!!!!!!!!!!!
Posted: 10/01/2014 • Link to this review
Just read their website and I laughed. Saying the go over the prices of the items with you right away. They took our stuff and did not tell us what the prices would be. We called and an item sold. They still would not tell us for how much and dragged on for weeks, telling us to call next week, the 'paperwork' hadn't been processed. We gave up and looking for an honest consignment store.
Posted: 8/22/2014 • Link to this review
I started consigning here a few months ago. Within that time I was able to buy my son a $75.00 power wheels that they had in the store for $6.00....all with the credit I had on my account. I will be back especially now that the holidays are coming! Such a great concept! :)
Posted: 11/12/2013 • Link to this review
I had brought many items to the store including a ski suit, very cute. I called twice and they said nothing had been sold. The third time I called they could not locate my items, none of them. I never heard from them, nor a check for items they sold. BE AWARE
Posted: 10/23/2013 • Link to this review
Having been in other kids consignments, this store tops them all!! The friendliness and warmth and knowledge of items was remarkable...the merchandise was immaculate and the store was in perfect order. I highly recommend KIDZ EXCHANGE for all your children's needs.
Posted: 5/30/2012 • Link to this review
The Kidz Exchange is a great store! If you're looking for childrens clothing or toys this is definately the place to go! You can even find cool knick-knacks here! The staff was helpful and friendly and the prices are incredible! I will definately be back to do some more shopping!
Posted: 4/11/2012 • Link to this review
They sold my crib in 2 hours! The owner went over the contract very thoroughly and explained how consignment works. They were very helpful and nice. It was my first time consigning and I'll do it again at their store .Thumbs up!
Posted: 4/09/2012 • Link to this review
Staff is useless Attitude is Subpar THe only thing they do right is take $10 sell your stuff and never pay the seller squat Here's my Recommendation DO NOT GO TO THAT LOCATION....
Posted: 3/07/2012 • Link to this review
Everything in the store is great quality!. I have 2 babies and every large purchase I make has been from the kids exchange. I got a double stroller with the car seat for HALF of the price of a new one. I also got a gorgeous white wooden changing table for $60 dollars and when I couldnt fit it in my van, they delivered it at no charge. Its a great way to save money on quality stuff!
Posted: 9/07/2011 • Last edited: 3/07/2012 • Link to this review
I never write reviews, but this store deserves one. I was shopping in there today and there was a customer shopping with a special needs child. The service and help she received was astonishing! The owner and the other employee that was working helped this lady out so much. I didnt know that people could care like that. It really made me feel good that people can still be so caring. I have always liked this store, but now i love it! And i also got a great deal on a high chair....only $30.00 and its spotless! Thanks Kids Exchange!!
Posted: 5/04/2011 • Link to this review
The Staff (i believe the owner) is very rude. I have heard from other friends who have been there and were treated the same way by her. She has an attitude like you are bothering her when you go in to consign. It's also not really worth taking smaller items to the store when you have to pay them $10 membership fee to be able to sell your items. Unless your selling something with a larger price value then it's not even worth wasting your time with this store. The owner should really treat her customers a little bit better and not be so nasty to the people helping keep her in business. I will never take anything back to this store to consign because of the way she treats people.
Posted: 3/22/2011 • Last edited: 4/09/2012 • Link to this review
My husband and I went into the store and were happy with the selections and quality of products offered. We selected 3 outfits to purchase, bought them and left. Afterward, I was thinking that the total was a little higher than it should have been. We realized that we were overcharged for the items because the cashier added incorrectly. We contacted the store and were told that a refund would be mailed to us. After one month, we are still waiting for the refund. Although it is only a couple of dollars owed to us, it is a good business practice to have great customer service. They have taken "would be" return customers and turned us into customers that will never return because of how we have been treated. Check your receipt before you leave the store!
Posted: 8/19/2010 • Last edited: 3/07/2012 • Link to this review
I needed a swing in a pinch. Not only did they have one, but she held it for me, it was in perfect condition and exactly what she promised over the phone! Reasonable price, more than friendly service and my son loves it!Total experience from phone call to pick up literally took 45 minutes! Thank you Kidz Exchange!!!!! Shani Edelstein-Calafell
Posted: 10/01/2009 • Link to this review