My experience at KiKu Japanese Restaurant off of Camp Creek was terrible on 03/19/13. I came in to order two meals. The young lady taking orders helped several people on the phone while I stood there patiently which is not only rude but an in person customer is at your place of business whereas a on the phone is a maybe order. This is not good mannerism or service. Before leaving the restaurant, I glanced at my food and it looked like my order was OK, however, when I got my food home, my filet was overcooked and very dry. The filet actually looked and tasted like they had gathered some leftovers from other customers and put it in my to-go container. The filet was definitely not cooked fresh. Anyway, please check your food thoroughly before leaving. Initially I thought this place was great but it has gone downhill with increased pricing, declining service and poor quality. They use to give you noodles and rice for dinner which really differanted KiKu's from the competition. But now you have to pay extra for both. You know your meal comes with regular rice so since you now have to pay extra for fried rice make sure to ask for your rice even when dinning in. Take it to go and toss it at home so they will not reuse it. Their response may be to change or increase prices but you have the choice to not do business with this establishment as there are better choices for the quality of service.
Posted: 3/20/2013 • Link to this review
I LOVE KIKU...We eat there almost every week. Joe and Ester are the best and the waitstaff is usually very good as well. The sushi is fresh and a good size and there habachi is fantastic...they give you actual vegetables rather than that slaw a lot of places give you. The chicken is always white breast meat. Great value!
Posted: 11/18/2010 • Link to this review