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Kingstowne Family Dentistry

2 star rating 1 Review

(703) 719-0289 Call

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5960 Kingstowne Towne CtrAlexandria, VA 22315


  • Kingstowne Family Dentistry - Alexandria, VA -  Wrngway

    Reviews: 2

    Horrible Claim Handling
    Wrngway (2 reviews)

    My wife and I went to this office for about a year. Overall it was a bad experience for us. The quality of dental cleanings and work was fine, however the office staff did not interface well with our insurnace carrier. We have a $20 copay for cleanings and after a visit, the office staff would tell us not to pay. This was easy enough to keep track of until my wife had a root canal and cap done. The billings were inaccurate and I ended up having to work with my insurance company on what we should have been billed for and what our balance due should be. I then had to go argue our case with the office there. Eventually we were billed the correct amount. In addition I witnessed one of the dentists snapping at a hygenist while cleaning my teeth. After some searches I also noticed some legal action that this office was taking against one of its former employees. Hopefully others are having better experiences with them. After a few visits we left at went to Landsdowne Family Dentistry and they have worked out well. I've posted a review for them as well.

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