We are looking for a company that will install a cabinet with granite top in a space in our greatroom. I stopped in the store for advice and a quote. My husband and I went back on Sat to talk to the installer. He said he would call me "early next week" and come over and look at our space and make a recommendation. He never called--I called him. He made up a lame excuse and said he would call me next day which he did not. I stopped in the store again the following Sat. They apologized and made a specific appt. for the installer (Alfonso Hood) to come at 11:00 on Tues. He never showed up nor called. They obviously considered our job too small and did not have the courtesy to call us back or keep an appt.
Posted: 9/03/2008 • Last edited: 1/23/2009 • Link to this review
They installed granite countertops in our kitchen and downstairs bath in June 2007, and we still have yet to have anyone come out to fix their mistakes. When they installed the granite, they buffed the seams with a sander. Because they overbuffed them, the seam areas are cloudy and not shiny like the rest of the countertops. It looks completely ridiculous and cheaply done. They always claim that someone is going to come out and fix it but then they never show up.
Posted: 4/22/2008 • Link to this review