Just at a glimpse of the way Mark Merrett does business; make a project last 4 months, switch out contractors, don't complete things on time, avoid your phone call, and rip people off by constantly manipulating cost... If there is one place to avoid it is Mark Merrett and Kitchen and Bath Wizards.
Posted: 12/15/2011 • Link to this review
Our relationship with Kitchen and Bath Wizards began when owner Mark Merrett visited our home to take measurements for a bid. He was incredibly responsive and helpful, coming up with creative solutions solutions to save money and make the best use of our limited dollars. Mark was upfront in giving us a realistic timeline of when the materials would arrive and when we could expect workmen to come to our home to take further measurements. Not only was his timeline accurate, at times the materials or workmen even arrived prior to when he said they would! Finally, all the materials arrived and it was time to start the project. Mark told us the project would take roughly two weeks, and he explained what we could expect day to day and which workers would be coming to our home. Every single worker he sent out was reliable, friendly, professional, and took pride in their work. The work was finished in a week and two days, well before the 2-week schedule they had given me. The final result is a kitchen that looks like it cost a fortune - at a great price! Kitchen and Bath Wizards exceeded all our expectations, and we plan to hire them again for future remodeling projects.
Posted: 3/29/2011 • Last edited: 12/15/2011 • Link to this review