I've had my dog at the office for two visits within the last month and a half and the doctor seems to keep prescribing things that arent working. Everytime its more money and nothing works, in fact the last time the medication made my dogs problem worse. i called and asked for the money i paid for the prescriptions to be refunded and was told no. The doctor/owner would not even get on the phone. He had one of the workers at the desk tell me no. Very bad customer service. I have had my dog at another vet and have had great results after the first visit. Stay away all they seem to be worried about is the money, not the pets health or their customers. I have givin them more than one chance but i am done now. Trust me find a small practice that cares more about your pet than how much money thay can squeeze out of you. I compare this experience with having a car thats broke and i'm at a bad mechanic that keeps trying new parts and hopes one will fix the problem. meanwhile your paying for them everytime they don't work. I guess the doctor/owner needed the 80 dollors more than i do.I hope he sleeps well at night.
Posted: 1/11/2010 • Link to this review