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Leonard's Carpet Service

1 star rating 1 Review

(858) 453-9525 Call

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6767 Nancy Ridge DrSan Diego, CA 92121

Reviews

  • Leonard's Carpet Service - San Diego, CA -  TammyN1

    Reviews: 4

    Faulty Installation
    TammyN1 (4 reviews)
    5/03/2011

    I purchased a home in Carlsbad in 2005 that has beautiful hardwood floors throughout. At the time we purchased, the home was 4 years old and we were the 3rd owners. When we purchased we did notice some cupping on our floors and that it was consistent throughout the home. Over time, this cupping did get a little worse and it began to beg the question of whether or not we had a moisture problem, faulty floor, etc. In 2008 I was able to contact the builder who came out and did some moisture tests to rule out a foundation problem. I also found out that the original installer was Leonard's, who after contacting agreed to send out someone to take a look. At that visit I was told that cupping only happens from moisture coming in from the surface down (which by the way is not true) and that either I or previous owners had cleaned with too much water based products. Flash ahead to 2011 when I am now having some remodel work (keep in mind that my remodeler is first and foremost a flooring specialist specializing in hard wood floors since the 70's). My remodel work entailed the removing of some of our flooring and it was discovered that there is absolutely NO evidence of a sealer ever being put down prior to the wood floor...Only leveling concrete and then glue. Without proper sealing, wood floors take in moisture from below and thus cupping occurs.

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