Our cats were boarded there and when we returned, they were covered in their own feces and soaked in urine. This is not a one time experience. If you read the reviews on Yelp (which I wish I would have before boarding here) this has happened before to at least another dog. Clearly neither of the cats had been let out of their cages during the entire time they were boarded. The fur was stained with urine and one of the older cats (who had been sick under Dr. Silver's care) experienced stiffness in his legs from not being able to move around enough. We will not take our pets here again given the fact that he was able to treat our animals in this fashion. It was sick and very disturbing. Most disturbing of all is the fact that our experience was not an isolated incident. The staff denied any wrongdoing and expects payment for the boarding.
Posted: 12/28/2011 • Link to this review