This office has gone from A+ to F-. I have been a patient here since 2008, when things were GREAT. Customer service was superb, no ridiculous wait times and you left feeling that their best was done in attending to your needs. Today, 8/20/2013, your minimum wait time if you call or they call you is 15 minutes. The last time I was placed on hold it was for 17 minutes and 23 seconds. I had an appointment today to have blood work drawn ONLY. My appointment was at 10:45, I hadn't eaten since 7:30 the previous night. I arrive at 10:30 and I don't leave until 12:20, just to have one vial of blood drawn. Never going back.
Posted: 8/20/2013 • Link to this review