We've been seeing Dr. Lau for several years and we've finally had enough. The office staff is horrible and Lau marginally competent. It's impossible to get any cooperation from anyone. Rx written incorrectly require another appointment for her to fix her error. They do not respond to messages or faxes. All they want is to bill insurance for another office visit. Waited an hour for Dr. Lau last time but they warn you not to be late. Can't schedule an appointment in advance. Must be on the phone the minute the line opens or you're out of luck. She cannot write an Rx without referring to her book. Moving on finally.
Posted: 5/12/2009 • Link to this review