Got my oil changed in their service department this morning, when I asked the service rep how the air filter looked, he informed me that it wasn't part of the service. (LOL) I went and talked to the service manager, he said that it was part of the service and that from looking at my paper work the air filter was fine. My paper work also says that my fluid levels were topped off. This is what I found when I got home. Had to put a 1/4 jug of window washer fluid in it to top it off.The air filter was so black that I couldn't touch it with out getting my hands dirty. Went back to show it to their service manager, he said it was fine, no reason to change it. Profile pic shows the old and new filter. This is the third time we have had trouble with their service department under this manager. Good thing he doesn't work for me, because I would fire his sorry butt. I almost feel like I need to crawl under my car just too see if their really is a new oil filter on it, and that my oil really was changed. Sure do hope that I'm not being lied to again. I got this car new from the Lindsay dealership in 2007, going to get a new one in 2012, but it won't be from Lindsey Honda, they really do have bad customer service.
Posted: 11/17/2011 • Last edited: 5/13/2014 • Link to this review