Lindsay Lexus of Alexandria, Virginia
Our mission is to provide the prestigious luxury cars and SUVs Lexus is known for to the Washington DC and Arlington area. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by selling and leasing the finest new and used Lexus cars ever built.
As a certified Lexus dealer in Alexandria, we go above and beyond to implement our expertise and experience.. to assist your every need from service to financing and everything in between. Our dedication to Arlington and Woodbridge Lexus drivers, and all of our customers, is second to none. Our special commitment to customer excellence has made us a winner of the Lexus Elite award fourteen years in a row. Visit Lindsay Lexus of Alexandria, Virginia today!
I've replaced 3 tires from these guys within the past 2 years, each of them should have a 2 years warrantee. 2 weeks ago they said both my front tires needs replacement, but they said these 2 tires are not the same tires that was replaced due to rotation. Simple logic can tell you that regardless how you rotate these tires, at least one of the 2 bad tires should be one of those 3 tires that was replaced, unless my vehicle runs on 5 wheels. Better yet, the story of how they rotate these tires, which tire is which, changes over the past 2 weeks. I feel like their goal is to decline warrantee coverage at all cost. Buyers be ware if you are looking into purchasing a Lexus from Lindsay
Posted: 4/13/2014 • Link to this review
Bought a certified pre-owned RX 400h and the major framework that had been done to the car was not disclosed to me, even after asking about the carfax entries which were explained away as minor dent repair. Would NEVER buy from this dealer!
Posted: 8/21/2009 • Link to this review
I purchased my first Lexus last year and have been thrilled with the sales and service I received through Lindsay. I was not put through the ringer with the sales department. No one said, "I'll need to check with my manager," trying to break me down with fatigue. They always provided me with refreshments and accommodated my needs. It was obvious that they wanted my business for the rest of my car purchases - not just this one. The only area I felt they came on a bit strong was with the leasing. I just wanted to purchase my car and they REALLY pushed the lease. But that was the only negative experience I had. The service department is top notch! Every time I go in for any service (maintenance or if I need them to check something), they clearly explain everything and I always receive a follow-up call to ensure I had a positive experience. Finally, you get assigned a service manager, so you can just call him/her with any questions or to set up an appointment. I'll be buying my next car from them!
Posted: 10/30/2007 • Last edited: 1/02/2008 • Link to this review