Longhorn Imaging is a quaint, boutique-style diagnostic imaging company in Austin, Texas. We pride ourselves in having some of the most advanced technology on the market. With over 50 years of combined experience, our team understands the stress that accompanies diagnostic testing and is dedicated to making the experience as comfortable as possible. Because we exclusively focus on MRI services, our team is able to provide a unique level of care to our patients. Contact us today at (512).. 444-8900 to schedule an appointment at one of our three locations.VIEW MORE »VIEW LESS »
I went to South Austin Health Imaging in November of 2007 for an MRI. It showed a cartilege tear that, during surgery, turned out to be a misread MRI. Boo. In October of 2008, I received a call from American Health Imaging notifying me that there was a balance on my account. This was the first notice of account, although they insisted that they'd been sending them monthly. I called South Austin Health Imaging to verify the balance and pay via credit card. A woman took my credit card details and assured me that a receipt was in the mail, saying that I should call them in two weeks if one didn't happen to arrive! Sure enough, two weeks later I got another call from American Health Imaging saying that there was STILL a balance on my account. I again called the South Austin branch and spoke with a frankly useless young man who could neither rectify the situation nor inform me of the status of the account. He assures me that a manager will call back tomorrow... In short, their billing and office staff is incompetent and their MRI was dead wrong.
Posted: 11/13/2008 • Link to this review