I've been looking for a new cleaning service and was thrilled to see this Amazon Local $45 Deal. I waited a month for the appointment. Three ladies arrived almost one hour late. I arrived home to find them walking out the door, less than an hour and a half later. I found the following: all of my supplies were untouched, including my scrub brushes, wood floor cleaner, wood floor mop, and bathroom cleaner; I squatted down in my kitchen to find dust and crumbs underneath ALL countertop appliances; my stainless stove hood was dust covered, untouched; fingerprints remained on cabinet fronts; I took a paper towel and ran it around my bathroom floor...dust and hair covered the towel; my fourth bedroom was not vacuumed, lint and strings covered the carpet; the headboard was not dusted; my ceiling fan still had dust on the edges, even though I left a ceiling fan duster with my supplies; our large tub was dull and untouched; my vacuums although left out, were unused, a thought that disgusts me, especially since my family suffers from pet and dust allergies, which have now been brought into my home from the vacuum usage in other homes; additionally, the three ladies wore their street shoes throughout my home, something we do not do! I could continue to list the disappointing "untouched" areas of my home, but I am more than sure you got the idea! I must say, you get what you pay for, but in this case, forty-five dollars was an overcharge for the service I received! I am not sure wha
Posted: 5/07/2013 • Link to this review
I used them last year with a $45 coupon and the shower door was never so clean- I was honestly pleased and am looking to have them come again and even pay full price. I am really surprised to see the negative reviews. ( I am a real person in princeton junction)
Posted: 11/09/2012 • Link to this review
We purchased a Living Social coupon, for $35, what I thought was a very reasonable rate for a three bedroom house. We have a small ranch house. I made the appointment and they showed up 40 minutes late. Three women in a car. They walked in and asked for a garbage bag and a roll of paper towels, then another roll of paper towels. OK, I provided those. They wandered around, did a quick vacuum, kind of wiped down some of the surfaces. If "dusting" means approximately 4 pictures and the front one inch of any surface, they dusted. I couldn't believe the sloppiness. They didn't move a single item to dust around it, and they missed corners and whole areas with the vacuum. Before I even had a chance to say anything, they were gone. They were in my house for a total of TWENTY minutes and left with my paper towels. An email and a phone call to the owner has gone unanswered. Save your $35 and find a decent cleaner, or just do it yourself. Horrible experience.
Posted: 10/08/2012 • Link to this review
Had Lucy & Company clean our house in Jackson. My wife got a coupon through living social. Two women who came for the cleaning did a good job. After they left noticed a remote for TV was missing. My wife called Diego 3 times that night, 2 times the next day & 2 emails with absolutely no response. I don't think these women took the remote, was probably misplaced but it would have been nice if the owner called back to help clear up the misunderstanding. Would hate to think of their response if something of value had been missing. I would not recommend this company. Overall poor review based on owners total lack of concern.
Posted: 8/25/2012 • Link to this review
I got very bad experience with this company.ladies who came to my home behaved very rudly.And when i tried to contact the company it didn't call me back.i am still waiting for its answer.
Posted: 8/21/2012 • Link to this review