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My experience with Lakeisha at MBA Mobile Detailing was very positive. She made adjustments to accommodate my schedule, arrived on time and left my car looking and smelling great. I especially like that she didn't use overpowering freshener scents without asking if I had a preference. The fee was on par with what the dealer charged me and dealer did an extremely poor job. I recommend MBA without hesitation.
Posted: 3/15/2012 • Link to this review
This is the cleanest my car has been since I drove it off the new car lot 11 years ago! LaKeasha is remarkable in her attention to detail and focus on providing a quality service. She has all the materials necessary to perform a superb service from a water tank w/ pressure washer to a refinishing kit to fix small scratches to leather cleaner. EVERY nook and cranny got attention. She is thoroughly professional & pleasant. I will use only her carwash services from now on.
Posted: 9/23/2010 • Link to this review
My service was supposed to be monthly. Several months she has not shown up and has not called to explain. Her truck froze during the cold winter and has been using my water to wash the cars without compensation on the cost. I have used other similair services in other cities that were much better and more afforable
Posted: 8/01/2010 • Link to this review
Good evening. I hope this response finds you in good health. 1st, thank you so much for your feedbck. We have been in business for over 5 years and have NEVER received a negative review. In our quest for 100% customer satisfaction, we take your feedback seriously. Positive feedback is always nice, but the negative ones give us a chance to see where we need to improve and act accordingly. Please accept this as an explanation and not an excuse for the service you feel you were given. You contacted us in November and since then, we have done your mom's monthly service 8 times in 9 months. There was severe weather in December, January and February which, unfortunately, caused us to postpone your mom's detail service for that scheduled appointment. We have reached out to you via telephone and email, but have received no response. Please feel free to send us another email address if the one we have on file has changed. During the 9 months since November, we have enjoyed working with your mom and we often stop working for several moments to speak and have had great conversations. We apologize for not communicating with you more frequently, but because of your travel schedule, we have built a great relationship with your mom, while doing lots of free extras because her car is usually in good condition on each visit. We have had a couple of issues with our van, but after noting your feedback, we made sure to bring our water on today's visit and we can assure you that will no longer be an issue. We usually use less than a gallon of water per wash, but we understand your concerns. You can be assured that we will work harder than ever to continue the great relationship with your mom and repair the relationship we have strained with you for the next 4 months. As regards our prices, they are comparable to other professional detail establishments. Please note that we have had extensive training at a top detailing school in California, hence we are not like some other places who just start washing cars with no real training. 95% of our products are Meguiar's products, which ensure quality and consistency. Please feel free to email or call with ANY additional concerns. Again, thanks so much for your feedback.
MBA Mobile has been detailing cars at our office complex for the last 3 years. The execs in our company have tried several other companies before MBA. If you know anything about high paid executives, with top dollar vehicles, then you realize how particular they are about having and keeping them in perfect condition. MBA Mobile provides on site services that are truly unmatched. You will not be disappointed! You might be able to find one around town that's a few dollars cheaper, but you GET what you PAY FOR...and what you pay for with MBA is an incredible value! Your vehicle will look brand new every time. They use cleaners, and disinfectants that do not leave a nasty smell in the cars. The wax and exterior finishes keep the car clean, even through bad weather. You won't be able to match the quality anywhere in town. Thanks, LaKeasha! We truly appreciate your business!
Posted: 6/02/2010 • Last edited: 6/03/2010 • Link to this review
LaKeasha came out to detail my Armada which the inside was in pretty bad shape. I have a 17 month old that thinks its funny to turn her bottle upside down and let the milk just spill all over the back seat. The milk stains had been there for a while, at least 9 months. She did an excellent job at taking the stains out. The console looks very clean, I feel like I'm driving a new car again! The best part is that they come to your home instead of having to go somewhere and wait several hours or have someone pick you up and drop you back off to get your car. It's especially convenient if you have little ones.
Posted: 9/25/2009 • Link to this review
M.B.A. detailed my car last month and left it in "mint" condition. There is no doubt that I will refer them to others and call them the next time my car needs detailing!
Posted: 7/19/2008 • Last edited: 1/23/2009 • Link to this review
I usually wash our cars myself but recently, I have not had the time. I am really not a fan of those other car washes where they run your car through an automated wash with cloth washers and then wipe it down. With automated cloth washers, they just aren't able to get to all the nooks and crannies of your car. I wanted both of our cars washed by hand. M.B.A. Mobile Detailing was kind enough to come out on a holiday - July 4th - when both our cars were at home. Kevin and LaKeasha showed up on time and their van that was equipped with everything - water with jet sprays, vacuum cleaners that ran off of electric generators, and all the cleaning supplies. Several hours later, both of our cars looked and smelled AMAZING! Coming to my house saved me time from 1.) doing it myself and 2.) taking it somewhere and having to wait. Kevin and LaKeasha are a husband and wife team that take pride in their work and pay close attention to the details. Their rates are reasonable and their service and work are outstanding. I may never wash my cars again...
Posted: 7/08/2008 • Link to this review
We used M.B.A. on June 10th to detail our jeep. Unfortuately, we were on a very tight schedule. We were afraid that the small window of time that we had available might not allow us to get the detailing done before we left town. It was not a problem for M.B.A. They were able to work with our crazy schedule. The detailing itself was amazing. M.B.A. made our 2000 Jeep look like it just rolled off the show room floor. We could not have been more pleased with the thorough, quick and friendly service we got from M.B.A. We will definitely use them again.
Posted: 6/18/2008 • Link to this review
Our corporation has been using M.B.A. Mobile for over a year and have done excellent work with our corporate vehicles. Our company highly recommends this company knowing they always do a great job inside and out of our vehicles. Thanks Again- Shay Miller administrative assistant CLOA, Inc. Dunwoody, GA
Posted: 6/07/2008 • Link to this review
My car was filled with dog hair I have 3 long haired dogs. I have wasted money taking to other detail / car washes and they just flat told me they could not get all the hair out of the carpet. Keisha came out and worked 3 hours and my car looks & smells BRAND NEW - You will not find ONE dog hair in my car. She did an AWESOME job. Don't waste your money anywhere else.
Posted: 5/22/2008 • Last edited: 5/29/2008 • Link to this review
If you looking for a professional and courteous company you found it! Both cars 66 Chevelle and 07 Mazda CR9 are perfect! Only problem is I am not allowed to smoke in her Mazda anymore. The car smells NEW! I will use MBA again with confidence. Thanks, Jeff
Posted: 2/12/2008 • Link to this review
As an independent owner, I set out to support another independent business for my car's detailing. I was getting ready to trade in my car for a new one and needed it to look perfect. My car was filthy--I am very lazy about keeping my car clean and my dog's fur was everywhere. MBA was at my house when they said they woudl be, and she worked 3 hours in 30-degree weather and had my car looking immaculate--you couldn't even tell a dog had been in my car! I am very pleased with their service, promptness, and rates. I would definitely recommend them to others.
Posted: 1/25/2008 • Link to this review
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