I had Parker and sons come out first got a second option from MD`s HEATING & COLLING the honesty and professionalism was refreshing and much appreciated! They are a small company with a big heart. David didn't use scare tactics to get us to buy unnecessary test or new units like Parker and sons did. I can't say enough about how pleased we are with the service we received. Thank you MD`s COOLING & HEATING! Now if could find an honest mechanic.
Posted: 5/19/2014 • Link to this review
FIRST EXPERIENCE: The office was polite, informed, and easy to deal with. The technician was here within the first 20 minutes of the window I agreed to. He was courteous, quick, and I have no complaints. Price was not a killer either. Thanks, will recommend! 2 DAYS LATER - I had a second problem come up. Did not hesitate to call, Jeff came out when he was supposed to, but that was the end of my being a happy customer. Jeff treated me like a dumb woman, and nobody deserves to be treated that way, and so the appointment went. The worst was, I sent an email to the 2 owners (twice) to tell them about the experience, expecting they would care. NO response. Sept.1 - still never responded Too bad, Once a fan, and now not.
Posted: 5/31/2013 • Last edited: 5/19/2014 • Link to this review
Dave correctly diagnosed a weird problem with our air conditioning system that two other specialists could not figure out, and he did so at an affordable price. He has been our go-to air conditioning professional ever since.
Posted: 12/19/2012 • Last edited: 5/19/2014 • Link to this review
We had MD's come out after researching another company that our warranty company was going to send out. We have had them here two times, and both times, the problem has been fixed quickly. Great company to call if you need air conditioning service!
Posted: 10/23/2011 • Last edited: 11/07/2011 • Link to this review
I would highly recommend this company. My AC went out on Sunday and I called a company to come out and replace the unit since I knew it was on its last legs. The company who I had dealing with before said they could do the job but they would have to take measurements for the new AC unit. I knew they were busy BUT four days later I finally told them not to even come out. I called MD Cooling and Heating around 3 Thursday afternoon and Dave who came out that evening and measured and I had a new unit Saturday morning. The response and installation was fantastic!! I wish I would've picked them in the first place. Job well done!!
Posted: 8/06/2011 • Link to this review
My central-air system decided to die on one of the hottest days of the year. The guy from MD's came out right away to inspect things, gave me a great deal on a new unit, installed it within 24 hours, and even threw in a free fall check-up & thermostat. I highly recommend these guys---very professional.
Posted: 8/05/2011 • Link to this review
Miguel has serviced my A/C units for the past 2 years and he has always been honest, never doing more work than the job required and never charging more than necessary. Best prices in town!
Posted: 7/27/2011 • Link to this review
Miguel came out to replace our compressor after P&S gave us a quote. Not only was MD much lower priced but he was also prompt, professional and a pleasure to do business with.
Posted: 7/27/2011 • Last edited: 11/07/2011 • Link to this review
I just used MD's for the 3rd time and am so impressed with them. Like the other reviews say, prompt quality service at any time or day. Two years ago my A/C went out on the 4th of July with a house full of guests, Miguel was at my house within an hour and fixed the problem quickly. They didn't charge me any extra fees for being there on a holiday and the cost of the parts and service was fair. I will continue to use these guys, they really are the best!
Posted: 7/15/2011 • Link to this review
Who ever heard of getting a cooling repair in ARIZONA on a summer hot day within 2 hours AND to top it off, fixed and repaired within 30 minutes. The owner, Miguel is phenomenal. He diagnosed and fixed my problem within minutes and fully explained to me what he did. I HIGHLY recommend his company and will continue to share his company information with friends. Arizona heat makes this "find" one of the most important ones I have.
Posted: 5/23/2011 • Link to this review
I called MD Cooling on a Sunday morning, Miguel took the call and said he would stop by within 1 hour. He sure did, he was prompt, professional and knowledgeable. He explained (In terms I can understand) what the issue was and how much it would cost to repair. The price was right and the work was done within a few hours. I HIGHLY recommend MD Cooling for any work you need done. SIMPLY THE BEST
Posted: 5/11/2011 • Link to this review
I called MD's on Sunday morning and spoke to Miguel. I asked if he could come out today and he said he could but that it would be more expensive than coming out the next day, Monday. I told him I would get back to him. I found another company that could come out on Sunday and the service charge was the same, so I had them come out. They found my A/C compressor was bad and needed to be replaced. I wanted to get some more bids so I called Miguel back and explained that I now needed to get an estimate for a new compressor. Their website says they give free estimates or 2nd opinions on major a/c repair. Miguel said to give him a couple of hours to check into it and he would call me back. It's been 24 hrs and no call back. I guess he didn't want the business. I found another company who responded immediately and my a/c is now working.
Posted: 9/20/2010 • Last edited: 3/04/2011 • Link to this review
We purchased a house 7 years ago when it was only 2 years old. TWO air conditioners and they were horrible. Replaced one by a TOTALLY terrible contractor. I have had a 'million' contractors here over the 7 years - mostly for 'cooling'. Miguel, at MD's is THE BEST EVER. He is personable, respectful...I even think of him as a friend. The quality of his work is EXCELLENT. He has taken care of many little things that will 'get back' $$$ for us...he didn't have to do these! I am limited by the maximum # of words, and I cannot say as many good things that I want to! He was sent to us to perform a job, and it resulted in our purchase of the new air conditioner from him...we were that impressed by him! I HIGHLY recommend him and his company!
Posted: 8/11/2010 • Link to this review
Arizona Heat Pump Council Master Heat Pump Certified Technicians - NATE Certified Technicians - Better Business Bureau - Arizona Register of Contractors - Licensed, Bonded and Insured
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