Madame Paulette did a fabulous job altering my wedding dress. The alterations were within the original hems, and the service was impeccable. In addition to my wedding dress, I brought a few items to be cleaned, which also turned out to be great. Best cleaners by far in New York.
Posted: 12/01/2011 • Link to this review
I was panicking before my wedding because I found a stain on the train of my dress. I could just picture myself walking down the aisle and all of my pictures showing this horrible stain! I called Madame Paulette and immediately I felt myself calm down. They were able to get the stain out of my dress at an affordable rate and my dress looked better than it did the day I brought it home. I was so relieved and I plan on using them again after the wedding as well!
Posted: 11/07/2011 • Link to this review
My wife's two Hermes scarves arrived today. She had tears in her eyes when she saw that you were able to remove the black "Sharpie" marker stain from the one. She had hoped, and prayed that the stain would come out. I knew they were in good hands and we had confidence in Madame Paulette. But I told myself at least the stain was on the inside of the scarf and we'd just have to accept it and that perhaps all that could be done was to remove the grease splotch. To open the package and see the scarf had no sign at all of any stain nor any wear and tear from cleaning - we were so happy! Thank you very, very much!
Posted: 11/03/2011 • Link to this review
After a large gathering at my home I had a giant stain on my dining room rug so I called Madame Paulette. It was a miracle that they were able to get the stain out of the rug and it looked better than it has looked in years when they finished it. I am so happy with the results and have already recommended them to a few friends!
Posted: 11/02/2011 • Link to this review
I brought my wedding dress here to have it cleaned before the ceremony and they did a fantastic job. It had been in my closet since I purchased it so it was a bit wrinkled and just needed to look fresher. They made it look like I had just purchased it the day before my wedding, it was perfect.
Posted: 10/31/2011 • Link to this review
Madame Paulette could not have been nicer, more helpful or more effective! They did better than I could have imagined considering the extent of the stain and the long period of time it had to set. They explained every detail to me and kept me up to date and informed.
Posted: 10/18/2011 • Link to this review
I came home from the Hamptons and seen the rug first thing. It is beautiful again and I am so grateful that I got a new skid pad underneath as well. Thank you very much and please say a thank you to the two young men who came here to do the work.
Posted: 10/12/2011 • Link to this review
I used this place recently for my wedding. We had a destination wedding to New York from Florida. Luckily we arrived a week early to make preparations, because the airport lost my luggage, which included my wedding dress and my husband's tuxedo. When they finally delivered our luggage back to us my wedding dress was all beaten up and dirty. The concierge at the hotel told me about Madame Paulette. They cleaned up it very quickly and it looked better than when I bought it. I might just ship all my clothes to be cleaned by Madame Paulette.
Posted: 10/05/2011 • Link to this review
The only place I, and many of my fellow designers would trust their most delicate, expensive, and prized creations. Did you drop and tear your $50K Monique Lhuillier wedding gown in the mud? This might be the only establishment you can cry to... Not cheap, but if your couture piece is truly that, it won't matter.
Posted: 9/13/2011 • Link to this review