This is jaemortiz's TrustRating, which is based on both the number of reviews jaemortiz has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful jaemortiz has been to the Kudzu community.
My daughter has been going here for 16 months now. The staff is ever-changing, but the director tries her best to allow for the best trained staff and consistency among the lead teachers. No real complaints.