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They promised free teeth whitening for new patients. I had just moved to the area so I went in to check it out. After my exam they told me they were "out of stock" I said no problem and asked them to call me when they came in and I would run by. I came in a few days later for a cavity filling and was told they still were out of stock. They never called and when I called to inquire about it I was told that the promotion had expired at the end of the year in 2010. I had gone in October of 2010. I told the lady I spoke to that I had found out I was pregnant right after my treatment and that is why I waited so long to call back. She then asked me when I had my baby and said that the promotion expired 1 year from the service. So even in the phone call she changed her story twice. I told her that no called me when they got their shipment in or informed me of the fine print at the time of service. She still refused to honor the promotion. Now think about it. These people got not just 1 exam but also a cavity filling out of me and they were giving me a hard time for a promotion they were advertising that they did not give out or call when their supplies came in. I can't believe they would not honor their promotion or at least try to make it up in some other way. It makes me wonder if they ever gave out any whitening kits or it was a total sham. I would have used them again but now they have not only lost my business but everyone else I talk to.
Posted: 3/06/2012 • Link to this review
Dealing with Magnolia Ridge has to be the worst experience I have ever had with any professional group, total disregard of manners from the staff,and make sure you get everything in writting do not except their word on anything because they have a very short memory span. And for Dr Mitrosan he really should find another profession..
Posted: 10/16/2008 • Link to this review
I started using Dr. Clepper as our dentist when we first moved to the area. He has a very nice office and his staff is friendly. All of the friends I have referred here say he's great. If you are looking for a new dentist give this practice a try.
Posted: 8/18/2008 • Link to this review