I had used this kennel numerous times with no problem. Well, they must have changed ownership because it's just horrible now. Before dropping off my cats, I made sure what the price was going to be WHEN I picked them up. When I got the cats a week later, they now said that the price was $100 more and that the 1st employee I talked to 'never said that'. When I got home, I noticed that one of my cats was fine but the other one was very strange - avoiding me, pulling at his unkept and matted fur, shaking a lot, lost about 2 lbs., and had black insects in and around ears. I contacted the owner who took NO responsibility (she said 'he received the best service' and called me a liar). VERY DISHONEST KENNEL - Not recommended.
Posted: 10/12/2011 • Link to this review