Name: Vanessa Johns Address: Newsome Mound Last Cleaning 10/11/2013 Floors: Excellent Dusting: Excellent Kitchen: Excellent Bathrooms: Excellent Bedrooms: Excellent Living rooms: Excellent Ceiling fans: Excellent Window Sills: Excellent Rate Maid Service: Excellent Level of Service: Excellent Phone Call Promptly: Yes Staff Attitude: Very Friendly Maid Attitude: Excellent Recommend to Friends: Yes Why or Why Not: Very efficient, friendly, punctual and professional What You Like: When you set-up my cleaning service you asked questions about my home that other services never had. I took this as a great sign! The person you sent to my home arrived on time and was very friendly. She did everything listed on the web site and my home smelled great. She didn't need to ask a lot of questions since she had the information that I had given the office upon scheduling my cleaning. She even asked me to walk through with her to make sure nothing was missed and I really appreciated her taking the time and pride in her work to do that. The day of service I received this survey via email and it reinforced that Maid to Sparkle cares about their customers. Thank you for making my house look great! I would like to use this survey to place an online review as well. Keep up the great work!
Posted: 10/17/2013 • Link to this review
We have always received excellent service with Maid to Sparkle. The office quoted us a price based by our sqft. They even asked us if there was anything we would like special attention given to. The office staff is friendly and really worked hard to accommodate us (because we needed the cleaning on such short notice). We were sent out a great maid (Sorry I forgot her name!) She was fast, prompt, and efficient. She really knew how to deep clean! We have a large family and it can get to be a big job. She was so nice and took so much pride in her work. You could tell by the amount of time she spent at our home. She even asked us to do a walk through to see if there was anything else she could do. I was even more impressed that a few days after the clean the office called us back and asked if we were satisfied with our clean. They really wanted to know if the maid had done a great job and went so far as to ask if the scent was acceptable for our home. Overall, I have been so impressed by my experience with Maid to Sparkle. To have someone who was amazingly efficient and considerate just jump in and clean my house better than it has ever been cleaned means a lot to us. We were so happy that we have now set up regular service, and we get to keep the same maid! I can't thank Maid to Sparkle enough for making my home "Sparkle!"
Posted: 10/10/2013 • Link to this review