My husband and I love Mali because we live in Morningside and can take a leisurely stroll there. The food is consistently good but the customer service is getting worse. We've eaten here at least 10 times and the last straw for us was this past Valentine's Day. We waited over an hour for our appetizers. Our waiter didn't come back and check on us. We had to flag him down and ask for our food. He didn't even come back to check on my husband's and brother-in-law's drinks. My husband tried going to the bar to order another drink and they sent him back to the table because their was no bartender. They said the waiter makes the drink. I think it's very pathetic and an embarrassment when you have a bar with no bartender. Is that a good way to cut costs????? They have lost my business. Asian business owners (majority but there are a few exceptions) do not know the concept of good customer service. I can say this because I'm Asian and I frequent a lot of Asian restaurants and notice this re-occurring theme.
Posted: 3/09/2012 • Link to this review
Well this is funny I've been going to Mali from like 2 years now, and one day one of the servers made fun of me because I send back a dish that wasn't supposed to be spicy and it was spicy, from there this server every time I go is making fun of me saying do you think you can handle this dish? is not spicy but maybe for you it is and things of that nature, first time was funny, second time less funny and later well, she's asking me if I need more water to wash out the spices, its been two times after that and she keep with the same melody, so I decided not to go back. I go to Surin. Oh ok, and we tip well every time even when that girl mocked me.
Posted: 3/12/2010 • Link to this review
I have tried most sushi places in Atlanta and find Mali to have the freshest in town! The service is wonderful and the atmosphere is quaint. And you can't go wrong by starting off with the fresh steamed rolls!
Posted: 9/25/2007 • Last edited: 5/01/2009 • Link to this review
We love this place. The outdoor patio is great, the food is great, the service is always polite and attentive. It only loses a star because often the food arrives in random order. My advice is to order and eat any starter or sushi then order anything else. But don't let this put you off.
Posted: 10/10/2006 • Last edited: 5/01/2009 • Link to this review
Mali has GREAT food and a quaint, cozy atmosphere. They have a wide selection of vegetarian and seafood dishes. It can get crowded on weekends but weekdays are easy to drop in.
Posted: 2/24/2006 • Last edited: 5/01/2009 • Link to this review
One of my friends took me to Mali and now I am hooked. The food is great and I have to say that the sushi is some of the best I have had in Atlanta. The service for large groups can be a little slow at lunch time but it is well worth the wait.
Posted: 2/22/2006 • Last edited: 5/01/2009 • Link to this review
My favorite Thai restaurant in Atlanta. The food is incredible and so is the atmosphere (especially during warmer months when the patio is open). The house Pad Thai and Masaman are delicious. Great wait staff.
Posted: 12/13/2005 • Last edited: 5/01/2009 • Link to this review