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Mall of Georgia Mazda - Buford, GA - Auto Dealers

Mall of Georgia Mazda

3 star rating 12 Reviews

(678) 394-3085 Call

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3546 Hwy 20Buford, GA 30519

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Description

Mall of Georgia Mazda is a new and used Mazda dealer serving the greater Buford area

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Reviews

  • Mall of Georgia Mazda - Buford, GA -  Dutch409

    Reviews: 1

    BEST of the BEST
    Dutch409 (1 review)
    2/02/2015

    If you want a Mazda, this is the place. Brandon Apon and team are on top of their customer service experience. I have bought 3 cars from them in a year. Great experience every time.

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  • Mall of Georgia Mazda - Buford, GA -  June001

    Reviews: 4

    How to properly handle a mistake...
    June001 (4 reviews)
    6/08/2011

    I picked up my vehicle after my regular servicing at Sutherlin Mazda (they always wash/clean the vehicle very nicely.) However this time, the wheels had turned black from a reaction with the tire cleaner (perhaps left on too long.) Oliver of Mazda Service brought it to my attention and immediately offered service to correct the cosmetic mistake. They comp'ed my regular services, put me in a rental, and made the wheels better than new. All at no cost to me. Although a mistake had been made, Sutherlin Mazda Service Department made it better than new and compensated me for the inconvenience. Everyone was extremely professional, apologetic, and helpful. It's one thing to have confidence in a service department when everything goes well (as it usually does at Sutherlin.) But their handling of this unfortunate circumstance gave me greater confidence that they will make it "better than right" for their customers should a mistake ever occur. I purchased my 2008 CX9 at Sutherlin at an excellent price and the exact model/color/features I was looking for. And after a brief time servicing elsewhere (thinking it would be better/cheaper), I came back to Sutherlin Service Department for regular maintenance. I will stick with Sutherlin Mazda Servicing.

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  • Mall of Georgia Mazda - Buford, GA -  pickycustomer30011

    Reviews: 1

    the best dealer i have ever been to
    pickycustomer30011 (1 review)
    6/08/2011

    I bought a mazda3 from here last week and have never met a group of people so willing to work with me

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  • Mall of Georgia Mazda - Buford, GA -  bgaber13

    Reviews: 1

    Consistantly Great Sales and Service
    bgaber13 (1 review)
    5/07/2011

    The people at Sutherlin have always been straight up, with fast, realiable sales and service. I never felt for one minute that I was ever taken advantage of. Chris Whitten, is a gentleman!

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  • Mall of Georgia Mazda - Buford, GA -  mberenis

    Reviews: 1

    Always leave happy, very good place
    mberenis (1 review)
    5/07/2011

    Great dealership, awesome people, very nice and friendly. I saw the car I wanted and they were able to find it for me quickly. I appreciate that in a dealership.

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  • Mall of Georgia Mazda - Buford, GA -  bonbon71

    Reviews: 1

    Bad Service Experience
    bonbon71 (1 review)
    2/21/2011

    I had no previous experience with this dealer. Took my RX8 in for a warranty repair on the clutch peddle bracket, and it came out making a terrible noise from either the clutch or transmission. (The problem is in the process of being determined.) My car had a 6 wk old clutch in it & was running perfectly when it went in for the repair. The "service advisor" was notified of the problem within a couple of minutes after the car was cranked. The mechanic came out & took it back to the shop for a brief inspection. After watching the "service advisor" scream in the mechanic's face, she came out of the service area and began screaming at me that "we didn't do anything to your car, other than replace the clutch pedal." Then, I was basically told to take my car & leave. Unbelievable!

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  • Mall of Georgia Mazda - Buford, GA -  Megzu10

    Reviews: 3

    Great salesman = good experience
    Megzu10 (3 reviews)
    12/25/2009

    I just went through the used car buying process, and want to recommend Russ Allen at this dealership. He's an old pro, and made my experience as painless as possible. Don't get me wrong, I had to go through some stupidity with the manager over price, but Russ was a pleasure to work with and I truly believed he was working with my best interests in mind. The dealership itself? Not as positive. But, used car buying can leave a bad taste in your mouth!

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  • Mall of Georgia Mazda - Buford, GA -  localtoatlanta

    Reviews: 3

    Can't answer a straight question
    localtoatlanta (3 reviews)
    12/23/2009

    Found a car I wanted. Sent an email asking on a trim level. Response was to come in and look @ the car. Send 2nd email with further clarification. Again no answer..just how "nice" car is. Send 3rd email...Mike E. did not even bother responding. Don't waste your time. Plenty of other dealers around

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  • Mall of Georgia Mazda - Buford, GA -  Haileycass

    Reviews: 1

    Make me feel like a Queen
    Haileycass (1 review)
    11/05/2009

    These guys make me feel like a queen everytime I walk in the door. Bought a Mazda 5 awhile back; my family and I LOVE it. They let us take it home for a test drive - excellent sales maneuver guys! Gave us that extra push to buy it. I've only had my car serviced there and the prices are reasonable and the service is excellent. Had a problem w/ the car under warranty and they fixed it right away. Always going above and beyond - love them!

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  • Mall of Georgia Mazda - Buford, GA -  manunderstress

    Reviews: 4

    Liars
    manunderstress (4 reviews)
    7/09/2008

    I bought a Mazda3 hatch from Sutherlin Mazda. It was NOT at all clean inside and headlights didn't even work when test driven. I was assured it would go through their "checks" and be properly serviced. When I picked it up it was still NOT clean and had no keyless remote or mats. I was told it had all new brakes. Later I had issues with the brakes that turned out to be warped rotor. The place I had it serviced, a different Mazda dealership, told me that there was no way these were new brakes, and needed to replace factory recall pads. Bottom line, Sutherlin lied. After emailing them repeatedly to send me mats and the keyless remote, I gave up and got these items off of ebay.

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  • Mall of Georgia Mazda - Buford, GA -  equiuga

    Reviews: 28

    Go Elsewhere
    equiuga (28 reviews)
    5/05/2008

    We went to this dealer to test drive a 3 and a 5. As we walk in the front door we walk through a fog of smoke coming from a group of salesman puffing away RIGHT AT THE FRONT DOORS! The salesperson that helped us quietly mumbled, didn't know ANYTHING about the vehicles, and brought us a car that didn't have any working features on it to test drive. He stated that the car was "just delivered", but tell me why then it had 80 miles on it? He didn't know ANYTHING about the cars and multiple times said "I don't know." You know what, he actually convinced me not to buy a Mazda.

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  • Mall of Georgia Mazda - Buford, GA -  stout71

    Reviews: 16

    Typical Salespeople
    stout71 (16 reviews)
    4/25/2007

    Ok, so they had me hooked with the internet special of $15,999 for a 2007 Mazda3 with only 4K miles. A great deal. But, that wasn't REALLY the price. Apparently, the ad was "in error" so they boosted the price by a grand. It was still a great deal so I purchased the car anyway, but their dishonesty had me fuming. Yeah, I coulda bought the car elsewhere, but like I said it was still a good deal.

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Business details

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Mall of Georgia Mazda - Buford, GA - Best Of 2015 - Kudzu.com

Hours of Operation

  • MON
  • 07:00am
  • 08:00pm
  • TUE
  • 07:00am
  • 08:00pm
  • WED
  • 07:00am
  • 08:00pm
  • THU
  • 07:00am
  • 08:00pm
  • FRI
  • 07:00am
  • 08:00pm
  • SAT
  • 07:00am
  • 08:00pm
  • SUN
  • 12:00pm
  • 06:00pm

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  • Mall of Georgia Mazda - Buford, GA -


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