I would've rated this place with at least four stars once upon a time but no more. My family and I visited the Norcross location the other evening and did not have a pleasant experience. First, it seems the morale of the employees overall was poor, which may explain why our service also was. Second, our daughter's food came out much sooner than the other entrees--something that we could've easily overlooked. Third, the waiter paid more attention to the game on the television that was there than to his customers. He never asked how everything was and didn't even refill a single drink, until we were about to leave. Fourth, the food was mediocre at best. Fifth, considering the large oven constantly in use, the restaurant's A/C should've been on higher. Last, it amazes me that THREE employees would allow a customer (me) handling a toddler, while exiting from the restaurant, to hold the door for them without a single "thank you" uttered. Of course, this also means that not a single one offered to take the door from me either.
Posted: 7/19/2010 • Link to this review
Slow slow slow. We were 20 minutes in by the time that they worked out some confusion over who our server was and got drinks to the table. Appetizer: I ordered the anti pasto misto and seared ahi tuna. The antipasto misto came out without the artichokes that were supposed to be on it. When we asked our server if there were supposed to be artichokes on that dish and his response was "I don't know. Are there?" So, product knowledge is not a factor of employment at this place. We picked up the menu and showed him what was supposed to be on it. The ahi tuna was bland at best. Although seared tuna is generally pretty rare this was pretty much raw as they apparently don't understand the concept of searing and the outside was only slightly browned. It was hot and stuffy in the restaurant and I knew I wouldn't be eating a huge meal so I decided to order something I knew would reheat well and got the Stromboli. It wasn't memorable by any means but it wasn't bad. It was generous on cheese and the pepperoni and sausage had a decent flavor but as we also noticed with the anti pasto misto they do not care to peel the salami before they cut it so you are constantly either fishing out pieces of the casing from your food or from your mouth. My girlfriend ordered the Tuscan Filet Mignon. Complete disappointment. Full of silverskin and grissel. The server was almost non-existent and had we not been offered drinks when we first sat down we would not have had any at all. Horrible experience.
Posted: 6/09/2009 • Last edited: 4/25/2010 • Link to this review
Our family night out at mambo italiano was miserable. The AC was broken so it was uncomfortably hot. The manager was wiping sweat off of his face, then touching his hair, and then serving all of the table their food. The pizza was about 45% crust (not to mention that they didn't have ranch dressing for dipping) and the lasagne was old. Overall, not impressive, spend the same amount at Ippolitos or another italian place and have a much better experience.
Posted: 6/03/2008 • Link to this review
DO NOT GO IF YOU DO NOT HAVE AT LEAST AN HOUR AND A HALF TO WAIT. I WENT ON LUNCH BREAK AND LUCKILY I DID NOT HAVE TO BE SEATED BUT THE FOOD TOOK 45min to arrive!!!WHEN WE GOT OUR PIZZA OUR ODER GOT MIXED UP AND WE HAD TO WAIT ANOTHER 5-10min FOR ANOTHER PIZZA WHICH CAME OUT BURNT!! BLACK CRUST ON 1/2 OF THE PIZZA. THE APPETIZER DISH FITTO MISTO CAUGHT MY EYES BUT LITTLE DID I KNOW THAT IT WAS SERVED WITH PIZZA SAUCE. NOT A SEAFOOD SAUCE OR COCKTAIL BUT MARINARA SAUCE..EWW. THIS PLACE IS A DUMP LOCATED IN A GOOD SPOT. IF IT WAS NOT LOCATED AT THE FORUM IT WOULD BE OUT OF BUSINESS BY NOW. DON'T WASTE YOUR MONEY ON THIS PLACE GO TO CARRABAS OR TEDS WHICH IS NEXT DOOR.
Posted: 4/25/2008 • Link to this review
I went to this restaurant at the Forum and was hoping to find something that stood out in the crowd. What I discovered, in reality, was unimpressive. The service was mediocre and the pizza we ordered was edible but bland. It was an average meal at a location where there are so many other choices. I will choose to go somewhere else next time.
Posted: 4/15/2008 • Link to this review
The previous reviews are much too kind to this restaurants overall rating. The food is terrific and I continue to go back for that reason only. I'm not sure if the owner is never around but I have on a couple occasions come close to asking for the manager. The servers personalities are hard to put into words. At first I thought it was one of those "you're privileged to be eating here kind of attitudes" but now I'm not so sure. They just seem totally disconnected from the customers. They are almost "cold" in a sense and I can't quite figure it out. It would serve them much better to come across as a quaint, close staff interested in the customers satisfaction above all than the current mode they operate in. I am actually taking my daughter there for lunch on Sunday and am curious if she gets the same vibe as I do. She is a part-time bartender and knows more about the restaurant business than I do. I don't plan on saying anything, but am interested to see if she notices.
Posted: 11/30/2007 • Last edited: 1/02/2008 • Link to this review
Echoing other reviewers, it's hard to find good pizza in Atlanta - well, really any decent inexpensive Italian food... Mambo fits the bill. The food is delicious, the decor is cute and the woodburning stove smells great! Service at the Forum is sometimes just okay, but I'm always pleased with everything else. They have just opened a second location in Sandy Springs - yeah!
Posted: 11/08/2007 • Last edited: 1/02/2008 • Link to this review
I like sitting outside at this location in the Forum. The service was good when we recently went for lunch. The pizza we had was amazing. I also recommend the Calamari and the Gelato.
Posted: 11/07/2007 • Last edited: 1/02/2008 • Link to this review
The pizzas and gelato are the highlights on the menu. On one visit, the service was very poor and our pizzas overcooked, but didn't have an issue on the subsequent visit.
Posted: 11/05/2007 • Last edited: 1/02/2008 • Link to this review
Mambos wood fired pizza is terrific. I love a thin crust wood fired pizza. I drive from Sandy Springs to this place for pizza. I'm also told by my wife that the mussells are very good (I don't eat that). I stick with the margareta pizza and make sure that its well done. It really is a shame that in a city like Atlanta there is not a decent NY style pizza. I lived in Los Angeles for 20 years and ate NY pizza all the time. Pizza in Atlanta is lousy. Try Mambos. There is one other decent pizza that I had in mid town at a bar/restaurant called Barondas on Peachtree St near the Fox theater. That pizza was very similar & also excellent.
Posted: 11/06/2006 • Last edited: 1/02/2008 • Link to this review