I will keep coming back to mark mitsubishi as long as Ray Garcia works there! This is our second car from Mark mitsubishi in phoenix and we have had excellent experience while looking. Always on top of everything and they go straight to the point!
Posted: 12/10/2014 • Link to this review
Stacey was very knowledgeable about the used selection, she knew the model features, and she wouldn't take the Desk Manager's offer and instead worked directly with the GM to get us the deal on the car we really wanted. Everyone was very friendly. I realize the dealership has only been open for 2 months, but I was surprised that the show room wasn't more settled and decorated. We appreciated that our car was sitting out front and center when we arrived to pick it up. It was completely detailed and very clean. The purchase process was very efficient and professionally handled.
Posted: 11/13/2014 • Link to this review
while our experience with your sales people was Very good. Especially Danielle. she was willing to work with us. she was awesome!! it seems Brandon took car of the paperwork. I was very disappointed tho when we found that one of the fog light on the car was cracked and we were refused when we asked that it be replaced. I find it hard to believe that you would sell a used car with a light that was broken. doesn't this go thru your inspection and wouldn't that be replaced? I will think twice about sending friends co-worker to Mark Mitsubishi for that reason. I would expect that from your side of the road mom and pop car dealer but not from a large dealer as yourselves.
Posted: 11/03/2014 • Link to this review
Danielle was such a pleasure to work with. She knows what she is doing which is a huge plus and she is extremely patient and honest as a salesperson. I had such a great experience and will use Mark Mitsubishi for the foreseeable future. And I will definitely recommend Mark Mitsubishi for anyone looking for a vehicle.
Posted: 10/16/2014 • Link to this review
I met Danielle on Mark Mitsubishi website online chat room. I informed her about our needs and worked with her via e-mail and text for nearly two weeks. She located the vehicle and worked out the majority of the logistics prior to us visiting the dealer ship. We love the 2015 Mitsubishi Outlander Sport. Thx!! Danielle
Posted: 9/14/2014 • Link to this review
The people are so nice here. So sorry that the coffee machine wasn't working. But as usual they had popcorn and water!!! Thanks. I like that they check everything to make sure my Kia Sorento doesn't need anything else. Thank you!!!!!!!!!
Posted: 8/24/2014 • Link to this review
It didnt take too long to get the vehicle I wanted. I had researched ahead of time so I knew what I wanted at a specific price and what I wanted for my trade in. Stacy did a good job.
Posted: 8/24/2014 • Link to this review
Stacey met me outside and introduced herself saying Bruce had to leave but that she'd help me. And she did an excellent job. She took her time to explain all of the features of the vehicle and was very easy to talk to. We took care of business fairly quickly. I was there on a Sunday so only one person finalizing the paperwork for the purchase but it wasn't that long before everything was completed.
Posted: 7/25/2014 • Link to this review
The team at both Scottsdale/Glendale Mark Mitsubishi centers helped me get the Outlander I was looking at on Cars.com. They moved it to the closest center so I could surprise my wife for her birthday for a test drive/ buy. Thanks guys!
Posted: 6/01/2014 • Link to this review
This dealership had a down to earth and friendly atmosphere. The sales representative Stacey that helped us was very friendly, courteous, and knowledgeable. After purchasing the 2014 Mitsubishi Outlander Sport, Stacey checks back with us periodically just to see if we had any additional questions. What great service! I would definitely recommend them to friends and family. The overall experience was wonderful!
Posted: 5/21/2014 • Link to this review