They ruined a new pair of pants I had brought in for alteration. I picked them up, paid for the alterations, brought them home, and then found a weird bluish stain on them that absolutely had not been there before. It was very obvious on the light-colored pants. The cleaner identified it as ink that had been improperly cleaned. I said, you weren't supposed to clean these pants, only alter them. They denied all responsibility and insinuated that I had gotten the stain on the pants and then tried to clean them myself. Needless to say, this was NOT the case. They offered to clean them for free, but said it probably wouldn't help. They were right, it didn't help. The pants are ruined and I'm out the money I paid for them and for the alteration. This is my only recourse -- to try and warn other prospective customers away from them.
Posted: 12/07/2012 • Link to this review