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Marvin Glanzer

2 star rating 1 Review

(770) 516-4011 Call

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2449 Towne Lake ParkwayWoodstock, GA 30189

Reviews

  • Marvin Glanzer - Woodstock, GA -  bootgun

    Reviews: 1

    Go elsewhere for your ins. needs
    bootgun (1 review)
    3/17/2010

    I give an F- for customer service. Be prepared to have to work hard (as a customer no less) for this business. Two bad experiences in 3 years has me steering clear. 3 years ago they would not write me a contents policy b/c I lived in a home. I already had homeowners for the structure and only wanted a contents policy, they said "no". I went elsewhere and easily was given coverage. I recently had an outstanding balance in error. I did not own the vehicles they said they were providing coverage for during the policy period. Delilah told me that I should have called them. I didn't find it necessary b/c I chose not to renew the old policy (knowing I would not own the automobiles), I thought that would be sufficient. According to them I was wrong. I was repetedly told "you should have called us and told us" & "I wish you would have called us, it was 3 months ago" I have always been wrong to this agency. There entire staff needs to take basic customer service training courses and quit putting the customer in the wrong.

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Business details

Risks Insured

  • First Time Insured

Insurance Types

  • Disability Insurance
  • Earthquake Insurance
  • Fire Insurance
  • Flood Insurance
  • Health Insurance
  • Homeowners & Property Insurance
  • Life Insurance
  • Mortgage Insurance
  • Renters Insurance
  • Vehicle Insurance

Investments

  • Certificates Of Deposit
  • Educational Savings Plans
  • Investment Services
  • Retirement Plans

Vehicle Types Insured

  • Watercraft

Discounts

  • First Time Buyers
  • Homeowners
  • Multi-policy Discounts
  • Non-Smokers or Drinkers

Designations

  • Certified Financial Planner (CFP)