Displaying 16-30 of 55
Our technician Scott was professional, courteous, and knowledgeable. He was able to explain all aspects our 40year old system, and the issues we needed to repair. He provided options for an immediate fix, and preventive maintenance. At no time was I pressured into spending more money, or doing more than was necessary. (As a woman, I appreciate this. Many contractors will try to take advantage of a woman's possible lack of knowledge in these areas)He showed, and explained each step to me as it was competed, and even took images throughout the process to email to us for our records. Their work and conduct were top-notch, and I would refer them to anyone!
Posted: 7/22/2015 • Link to this review
Omg I can't even express the much gratitude I have towards Scott and master rooter because they fixed my drainage problem and I actually can se the bathroom now lol. Thank you guys. I definitely recommend these guys to you
Posted: 7/21/2015 • Link to this review
When I woke up my toilets, showers\tubs was all backed up. I was flabbergasted and didn't know what to do. I looked up many plumbing companies but they all gave me an estimated of 200 + more dollars. I couldn't believe my ears. I walked upon master rooter and they helped me with everything. I payed Scott with a smile on my face and I will recommend master rooter to any one with silimar problems to mine. I'm very happy \ satified
Posted: 7/21/2015 • Link to this review
We just purchased a house that is on a septic system and have no idea what it involves. Ray educated me and helped me fix the problem left by the previous homeowners at a fair price. They will give you pictures of your system to show you the work they have done. Very honest.
Posted: 7/15/2015 • Link to this review
Recently bought a house and first mistake was we did not get the septic tank inspected. Soon after moving in, we started to have problems so we called these guys out hoping to just pump the tank but unfortunately it was past that point. They clearly explained the problems and cost involved and stuck to the quoted price. Also did some on the spot modifications to help us out in the future. Having never had a septic tank before they offered us advice on what we should and should not put in the septic system. I'd definitely use these guys again.
Posted: 5/27/2015 • Link to this review
I've used Master Rooter for both my home and rental properties. They have helped me with a variety of problems and always provided excellent service at a fair price. I highly recommend Master Rooter and will continue to call them for all of my septic needs.
Posted: 5/19/2015 • Link to this review
Service tech came out, evaluated the situation, quoted me a price and stuck to it! I was pleased with the ability and attitude of the technician (Allen) Being a single lady most people try to take advantage like I am dumb but this was not the case. I would definitely recommend them, call them and use them again!
Posted: 5/18/2015 • Link to this review
Had a wet spot in the yard and called Master Rooter to pump the tank. I needed additional work due to biomat build up in the field lines. $3000 later still wet. I called and was told it could take some time since it was approaching winter. It's spring and no rain for two week. Still wet. I will wait to hear back from the as to what they can and will do before I finish this. I'll be back!!! I had Master Rooter back out and we found the issue. It was an irrigation line leaking. That might have been the issue to start with last fall since it's the exact same location. This is not an issue of Master Rooter. Still provided a timely response and very courteous team.
Posted: 5/07/2015 • Last edited: 6/26/2015 • Link to this review
The crew arrived within an hour of my call. In the past other companies just pumped the tank, but Ray was very knowledgeable, figured out what the root problem was and offered several options to fix it for good. I would recommend them to friends.
Posted: 5/04/2015 • Link to this review
They showed up on ticme and done what they said they would do for a great price. They did not try to up sell me to get price higher.they explained what they was going to do and how system worked. Very nice friendly people and would highly recommend them to family and friends and will call them if we ever need anything done again and even helped us with getting a water removal crew to help with the water damage to house and personal property thanks very much Ed Neal Winder,Ga
Posted: 5/03/2015 • Link to this review
Noticed an unpleasant smell outside and as fate would have it, heard their commercial. They came out the next and were very polite, professional and knowledgeable. We learned a lot while they worked about things to do & not to do. They were upfront about what they found, how the problems may have occurred and what needed to be done to fix it. And gave us a great Fair price. These two guys were fantastic and we recommend them to Anyone even concerned about their septic tank. And they Guarantee their parts and workmanship for life, even if you move, it goes to the new owner. Will definitely use again & tell all our friends. Thank You from The Mercers in Auburn, Ga.
Posted: 4/29/2015 • Link to this review
These guys are THE company to call for septic problems. They were friendly, courteous, thorough, and had the best price around. They even lowered the price by $45 after they were finished. This was something you rarely see these days. They were $130 cheaper than some of the other companies that I called. They were on time, and completely pumped out my septic tank. They even sprayed water with a garden hose down in the tank after it was empty so I could see that it was just clean concrete at the bottom of the tank. They also cleaned my filter. These guys were just plain great...I am a very satisfied customer.
Posted: 4/28/2015 • Link to this review
On 4/23/2015 I spotted Master Rooter truck in our subdivision, I walked up and asked if they would be kind enough to stop at our rental which was just around the corner and look at our septic situation. Not only did they stop but proceeded to dig and see where the problem may be. Ray gave us an amazing resolve to our ongoing problem and does not have to cost us thousands of dollars. We were shocked and pleasantly surprised and did not charge us a penny for his professional advice, how impressive, almost unheard of nowadays. We will definitely call Master Rooter next time we need their services, I recommend this company without any hesitation, I also give them a 5 star rating. Thanks guys, you are a rarity.
Posted: 4/24/2015 • Link to this review
$150 RESIDENTIAL SEPTIC PUMPING/CLEANING-24 hours on call, available anytime. Family owned and operated business that is here to help in an emergency.
Ask about our $99.00 Septic Inspection. Not sure what's going on? Let us look investigate and solve the issue without spending the extra money.
* 24-Hour Service Available